Can you use program besides iTunes to manage iPhone in Windows Vista 64

Question

Can you use program besides iTunes to manage iPhone in Windows Vista 64

The driver problem I have with Vista 64 and my new Dell is intractable. The service is running, the phone is recognized, but Windows insists that the digital still camera driver is the proper driver and despite disabling everything I can find to disable in terms of Vista-Nanny, I can't implement any of the suggested fixes.

I give up. So is there another program besides iTunes that will manage my iPhone contacts, calendar and media?

Posted on May 7, 2009 3:40 PM

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Answer 1

May 7, 2009 3:44 PM in response to lead_and_brush

For contacts and calendar, your options are iTunes or MobileMe. For media, your option is iTunes. That's it.

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Answer 2

May 7, 2009 4:12 PM in response to neuroanatomist

This is just kinda sad.

What should be showing as the drivers for my iPhone in Device Manager?

I have:

C:\Windows\system32\DRIVERS\UMDF\WpdMtpDr.dll
C:\Windows\system32\DRIVERS\WpdUsb.sys
C:\Windows\system32\DRIVERS\UMDF\WUDFRd.sys
C:\Windows\system32\WpdConns.dll
C:\Windows\system32\WpdMtp.dll
C:\Windows\system32\WpdMtpUS.dll

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Answer 3

May 7, 2009 4:52 PM in response to lead_and_brush

Also, I have in C:\Windows\System32:\Windows\System32\DriverStore\FileRepository\usbaapl64.inf_ 5fce7f5f

the following:

component.man
USBAAPL64
usbaapl64
usbaapl64.PNF
usbaapl64.sys
usbaaplrc.dll

I have tried pointing to this folder in the driver update process for iPhone, but it doesn't "take," instead just providing a message that the best drivers are already installed.

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Answer 4

May 7, 2009 5:44 PM in response to lead_and_brush

Tim,

I am a little confused. My iPhone is managed by iTunes on an HP touchsmart running Vista 64. I do not see the iPhone as a device in Device Manager. The closest item I see is the Apple Mobile USB driver. Perhaps you need to completely delete the iPhone device and start all over again. I suspect that when you first connected it, you did not have iTunes running, and Vista saw the camera component through the USB port.

Paul

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Answer 5

May 7, 2009 6:19 PM in response to pspressart

Update to my previous post. I finally took a picture with my iPhone. After connecting it to my PC, it now sees the iPhone as a device. It still is recognized by iTunes correctly.

Paul

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Answer 6

May 7, 2009 9:17 PM in response to pspressart

Makes as much sense as anything. I've uninstalled everything and tracked down and deleted anything having to do with Apple in the registry. There should be nothing left. This time I will install iTunes first, then later try my iPhone.

I really want to be able to use my iPhone with my new Dell. I guess the Apple gods are punishing me for my impurity.

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Answer 7

May 7, 2009 11:03 PM in response to pspressart

I feel like I am making progress. Now I no longer have an iPhone listed as a device. I do have an Apple Mobile Device USB Driver with the famous usbaaple64.sys driver.

Vista still tries to install a driver for a digital still camera, so I also get that with an exclamation mark warning. If I delete it, Vista just does the same thing next time.

So I went from having a recognized iPhone that could upload pictures to my computer as a still camera, and was called iPhone in the Device Manager, to no iPhone, but an Apple Mobile Device USB Driver that does nothing.

iTunes returns the same error message in any case. So what is going on here?

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Answer 8

May 8, 2009 3:55 AM in response to lead_and_brush

If you have camera roll photos on your phone, I suspect they are the root of the problem. They need to be removed from the iPhone. If you want to keep them, transfer them to the Dell. Either way, delete them from the iPhone. When there are no camera roll pictures, the Dell will not see it as a camera and try to install the camera device driver. That will allow iTunes to see the iPhone. Once iTunes has recognized and synced with the iPhone, camera roll pictures are not a problem.

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Answer 9

May 8, 2009 6:25 AM in response to pspressart

You, sir / madame, or a genius. I deleted my photos and iTunes recognized my iPhone a nicely as you please. You have made me very happy. From one person to another, thank you. You made a positive material difference in the life of a stranger. Something good will happen to you today.

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Answer 10

May 8, 2009 6:36 AM in response to lead_and_brush

You are welcome. I'm glad I could help.

Paul

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Answer 11

May 8, 2009 6:51 AM in response to lead_and_brush

Welllll.... 🙂 I will say that, even with a Mac, the iPhone connects a bit "funny." I download photos from my Nikon D300 using Apple's ImageCapture. Since I have my system set up to do so, when I plug in my iPhone (which is, among other things, a picture-taking device) it starts up ImageCapture, not iTunes. Pain in the *. I suppose I could DL to another app, but IC works well so I keep using it. So it's not just PC'ers having issues, although your machine trying to DL drivers each time you plug in is worse than my just having to turn off an app after it loads and then start up iTunes.

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Answer 12

May 8, 2009 7:34 AM in response to The Dude Abides

Actually, it is not that bad. After the iPhone is recognized and synced with iTunes, you can let the PC install the camera driver to handle the pictures. Then, when you connect the iPhone with camera roll pictures, iTunes will start and do its thing, and whatever program you have selected to handle photos will also start to handle the camera roll pictures.

Paul

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Answer 13

May 8, 2009 7:51 AM in response to pspressart

I spoke to soon 😟

For one brief, shining moment it worked. Now I'm back to the an iTunes error message. I didn't do anything differently. (There aren't even any photos on the iPhone.)

There is only Apple Mobile Device USB Driver in Device Manager, with the proper driver. Vista no longer tries to install drivers when the iPhone gets plugged in.

Now the iTunes error message is that an "invalid response" was received from the iPhone, so that's why it can't communicate.

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Answer 14

May 8, 2009 9:18 AM in response to The Dude Abides

You can prevent the Image Capture application from launching automatically when connecting your iPhone when your iPhone includes photos in the Camera Roll via Image Capture preferences. This will also prevent the Image Capture application from launching automatically when connecting your Nikon.

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Answer 15

May 8, 2009 3:54 PM in response to Allan Sampson

Alan- that was my point. If I WANT Image Capture to launch automatically when I plug in the Nikon, it's going to do so when I plug in the iPhone, as it doesn't differentiate between the two. If I used a different app to DL photos (which I could do), it would be a moot point, as I could "kill" IC from opening when a digital photo device was plugged in. But I like the freedom IC gives me, as it DLs all photos into a folder, and I can then move (or not) whatever images I want wherever I want. If I want to place them in Lightroom, I can do so. If I want them to stay in their folder, they do so. When I do backups, each folder is named, and each folder has the originals in it. It just makes my workflow more organized.

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