Old mail is being deleted from Trash

Question

Level 1

9 points

Old mail is being deleted from Trash

I usually save old email in the Trash in case I need it later and I've noticed that periodically the oldest messages in my Trash are being deleted. I have my email set up as IMAP. In Settings, I have set "Remove" to "Never" and yet it still happens and I never empty the Trash. What is going on here? Am I going to have to create an "Archive" folder or something similar?

Macbook Pro, C2D, 15", 2.33GHz, 3GB RAM, 160GB HD, Mac OS X (10.5.6)

Posted on May 12, 2009 7:41 AM

Reply

Answer 1

May 12, 2009 7:49 AM in response to interconnect

interconnect wrote:
In Settings, I have set "Remove" to "Never" and yet it still happens and I never empty the Trash. What is going on here?

Most likely, a setting on the server. For example, with a Gmail IMAP account, deleting the email from the iPhone's Inbox moves the email to the Trash folder of the Gmail account, and items in that folder are automatically deleted after 30 days.

Am I going to have to create an "Archive" folder or something similar?

That's certainly a workaround. There may be others. Again, for example with a Gmail account, in Settings > Mail, Contacts, Calendars > mail account > Advanced > Deleted Mailbox, I can set deleted items to go into All Mail instead of Trash, and they will be archived there.

Reply

Answer 2

interconnect Author

Level 1

9 points

May 12, 2009 7:56 AM in response to interconnect

that's what i thought as well and i have checked all the options on the server side, there is nothing set to delete anything. i contacted my host (ipower) and they told me they don't delete any email whatsoever.

Reply