9 Replies Latest reply: May 13, 2009 4:53 PM by drkb123
drkb123 Level 1 (0 points)
Hi all. Looking for a little help/advice. I updated to 10.5.7 last night through software update. It downloaded fine...When I went to install, however, a message popped up (in several languages) telling me to shut down using the power button. Now whenever I turn the computer on, I get the gray apple and spinning wheel for about a minute before the circle with the slash replaces it. And then, nothing. I have tried to start in safe mode, reset the PRAM...Nothing seems to be working. Any advice out there before I have to call Apple?

Thanks in advance.

MBP, Mac OS X (10.5.6)
  • bryan_m Level 1 (0 points)
    I am having nearly the same issue, but my machine just shuts off after 20-30 seconds.
  • Allan Eckert Level 9 (50,709 points)
    Hi drkb123;

    Do you have a backup?

    It sounds like you had a kernel panic during the install procedure which has corrupted your disk.

    I would suggest you attempt to boot using your install DVD for your MBP and see if you can look at the disk with Disk Utility.

    Allan
    tiger
  • Allan Eckert Level 9 (50,709 points)
    You have a totally different problem and I would suggest you start your own thread for it,

    Allan
    tiger
  • drkb123 Level 1 (0 points)
    Allan,

    I do have a backup, but my drive has had trouble reading disks the past couple of weeks (this after already having it replaced once). I will give that a try when I get home from work and hope the drive wants to play nice.

    Thanks for the suggestion.

    Derrick
  • Allan Eckert Level 9 (50,709 points)
    Hi drkb123;

    Thanks for the star.

    If DU reports error it is not able to correct you might need a more powerful tool like DiskWarrior to repair it.

    How full is the disk?

    Allan
    tiger
  • drkb123 Level 1 (0 points)
    I have plenty of space, so that shouldn't be an issue. Just hoping the drive decides to work tonight. I'll post back with results. I can't believe how dependent I've become on my computer...
  • David A. Gatwood Level 3 (580 points)
    I think the GP poster meant that he has trouble booting from DVDs because the optical drive is going south.

    If you're getting a circle with a slash, I think that either means that the kernel wasn't installed correctly and/or the drive wasn't blessed after the kernel was replaced. If you can boot the Mac OS X install DVD, run disk utility to fix any drive corruption, then do the "startup disk" thing on the install DVD, change the default startup disk to the install DVD and then change it back to your HD. This should rebless the right file in /System/Library/CoreServices or wherever it lives nowadays. If none of that helps... then you'll need to get a copy of the kernel and the bootloader off a working Mac OS X 10.5.7 install (or just reinstall the OS).
  • bryan_m Level 1 (0 points)
    I did, however, no one responded to mine.
  • drkb123 Level 1 (0 points)
    Thanks to everyone who replied with suggestions, but my optical drive refuses to cooperate-it keeps spitting the DVD out. I called Apple and we tried a few things, but it appears as thought I am going to have to take it in for a third optical drive and whatever the **** is going on here.

    Thanks again for the suggestions. If I do somehow manage to get the drive working, I will update.