7 Replies Latest reply: May 21, 2009 8:35 PM by XmissyX
XmissyX Level 1 Level 1 (0 points)
I have no idea what to call it but I used to have this bar on the right hand side of the screen when I was in the Music app that would allow me to press a letter and show all of the artist names that began with that letter. Additionally, it used to show a letter heading bar at the top of each list. I had my iPod synced to a desktop computer and when I got my laptop, I erased all of the content on my iPod and started adding my music collection to it. Can someone help me get it back? Like I said, I have no idea what it is called and I've looked to try and find it but can't

HP Pavilion DV9205US, Windows Vista
  • Peter Miller Level 4 Level 4 (1,965 points)
    Hi XmissyX,

    Welcome to Apple Discussions.

    What has happened is when you've connected the iPod to the laptop computer is iTunes has automatically synced files from the laptop onto the iPod (which is why the files that were previously on the iPod have been erased.)

    You can fix that issue by selecting "Manually Manage Music on this iPod" on the desptop computer. That way iTunes should not automatically sync music from any computer it's connected to.

    The absence of the 'letter scroll bar' which is is basically just a fast way of getting to playlist/artist/albums starting with a certain letter. is most likely due to the absence of music on the iPod. --- If not, you could try restoring the iPod to factory seettings on the desktop computer and see if that fixes the problem. (also make sure that manually manage muysic is checked if and once you restore the iPod.)

    Kind Regards,

    Peter.

    Message was edited by: Peter Miller
  • XmissyX Level 1 Level 1 (0 points)
    Thanks for your reply. I figured I would lose all of the music that I synced to my iPod when i switched computers but the desktop was a temporary piece until I got a new power cord for my laptop. So from now on I will be permanently syncing from my laptop. I did choose the "Manually manage music and video options" from the Summary tab in iTunes which I hope is what you meant. It didn't bring back the letter scroll bar so I have gone ahead and restored the iPod to factory settings. I will start all over. Hope this helps.
  • Peter Miller Level 4 Level 4 (1,965 points)
    Generally the 'restore' feature works for most issues. However, if it doesn't and the iPod is still under warranty (first year w/o Apple Care, three years with AppleCare) just return it to Apple for repair/maintenance.

    Regards,

    Peter.
  • XmissyX Level 1 Level 1 (0 points)
    I am wondering if maybe the issue lies in the amount of individual artists that are on the iPod...I restored factory settings on the iPod and it did not bring back the letter scroll bar. I switched to songs view, the counter says I have 148 songs and I have the letter scroll bar. However, I only have about 15 different artists so maybe I need to reach a certain threshold to see the scroll bar. I am going to keep adding music from different artists and see if my theory is correct.
  • Peter Miller Level 4 Level 4 (1,965 points)
    If you're viewing by artist sure, it applies to artists, albums, songs etc...
  • XmissyX Level 1 Level 1 (0 points)
    I found that you must have at least 20 individual artists/songs/albums in order to show the letter scroll bar. Thanks for all of the information you provided me Peter. You helped immensely.
  • XmissyX Level 1 Level 1 (0 points)
    20 individual artists/songs/albums etc. will display the letter scroll bar on right hand side of music app screen.