iPod not recognized by Windows
Here is a list of troubleshooting steps I have taken:
- Uninstalling and reinstalling iTunes (made sure to use latest version)
- Used multiple USB ports and multiple cables (all USB 2.0)
- Restarted PC in question multiple times
- Restored iPod using seperate PC... multiple times (latest firmware update)
- Under "Device Manager," uninstalled driver, searched for updated driver, and reconnected iPod
- I have already spoke with an Apple rep and performed the tips he gave me; I plan to call back but would like to see if anyone here could have any suggestions
Other notes:
Every so often, iTunes will recognize the iPod and say that it is corrupted. When I click OK on the window, the iPod appears to be no longer recognized, and therefore isn't able to be restored with that computer.
I believe this is a problem with my computer, not my iPod, but any suggestions would help.
Both iTunes and my iPod touch are updated to the latest versions.
Windows Vista, iPod Touch 2nd Gen 16GB