scanning problem

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Level 1

0 points

scanning problem

Please help with a seemingly RIDICULOUS problem. After I scan from a canon pixma 510 I get the picture but it doesn't go anywhere. I have set it to scan into my pictures folder-but nothing. I loaded a new driver-nothing. I am using Image capture. I have also lost my CD that came with it so please try not to tell me I need it....thanks.

macbook, Mac OS X (10.4.11)

Posted on May 26, 2009 1:17 AM

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Answer 1

BDAqua

Level 10

250,673 points

May 26, 2009 1:27 AM in response to lonis

Hello rathride, and a warm welcome to the forums! 🙂

Hmmm, try this first...

Not certain, but this can fix myriad problems...

Safe Boot from the HD, (holding Shift key down at bootup), it will try to repair your Disk Directory while the spinning radian is happening, so let it go, run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, then reboot when done.

If that doesn't help try a new folder.

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Answer 2

PAHU

Level 6

16,723 points

May 26, 2009 2:43 AM in response to lonis

When you use Image Capture, you will get a preview of the image - generally a full A4/LTR view of the flatbed. In order to complete the scan, you need to use your mouse to select an area of the document that you want scanned. Move your mouse to one corner of the image and then click and drag to the opposite corner. This will create a dotted border, much like a copied cell in Excel. Now when you click the Scan button, the image should appear in the nominated folder in the selected format.

PaHu

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Answer 3

lonis Author

Level 1

0 points

May 26, 2009 6:09 PM in response to PAHU

OMG...I knew it had to be something so easy that I was not doing. Of course! Thank you so much for putting me out of my misery. Thank goodness for this site-it is impossible to find help anywhere else out "there". Thank you thank you!!

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Answer 4

lonis Author

Level 1

0 points

May 26, 2009 6:12 PM in response to BDAqua

thanks for the welcome and thank you so much for such a great answer. Actually the solution was much more simple (much to my chagrin). I am going to save your answer though b/c I did not even know such a thing was possible! Learn something every day....thanks again

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