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My Ipod Classic Will Not Connect To My Computer

I've had this ipod (new classic 120gb) for about a month and I have had not problem connecting it to my computer in the past. I connect it and it will put my songs and videos on it. But now I connect it as usual and the only message that stays on my ipod screen is:

Connected
Eject before connecting

and the picture switches between two arrows going in a circle and the picture of the the connection to the ipod of the usb cable. And then when I try to click in Itunes it doesn't do anything. I have Itunes minimized and I can open it but I can't click anything. Not even the close button up the top right corner.
So I then just disconnect my ipod, it will turn off and then when i turn it on it still works but only the songs and videos I had on there before are there and the new stuff I tried to put on there isn't.

Also after Itunes will resume and come up with a message saying

'the ipod ___ cannot be synced. The required folder cannot be found'

then it will appear again for the videos. I haven't touched a thing and suddenly this starts happening. I'd appreciate help. I have a basic knowledge of most of the workings of computers so I'm confident I'll be able to understand instructions on how to fix this.

That is as much detail as I can provide. Need more? Let me know and I'll give you what you need

Windows Vista

Posted on May 27, 2009 7:27 AM

Reply
11 replies

May 28, 2009 2:16 PM in response to Angel H

Did you try to reset your ipod? http://support.apple.com/kb/HT1320
Restoring would be the next step: http://support.apple.com/kb/HT1339

Did you try to use another cable to connect?
Did you try to put it into disk mode ( http://support.apple.com/kb/HT1363) and use disk utility to check the HD?
Is all your music in your itunes library? Did you try to consolidate it?

May 28, 2009 5:03 PM in response to Angel H

Anything I forgot to mention is that when I connect my ipod Itunes will freeze completely. I can't click anything. And my ipod doesn't show up on the side bar of Itunes. So I can't click the restore button because the whole thing freezes and the section for my ipod doesn't even show up until i disconnect my ipod

May 30, 2009 5:59 AM in response to Angel H

Another thing: My sister uses the same computer, differnet account, and she has an ipod and updates her songs on it. We tested it and she has no problems when she connects it. It only happens to mine. I was considering uninstall then reinstall but would that wipe the itunes song lists and we have to start all over again.

Jun 6, 2009 10:14 AM in response to Ingo2711

Nothing that you have suggested has worked. I'm begining to think it is my ipod, and because the warranty is still good I may have to get it replaced. Because I can't restore it as Itunes frezees as soon as my ipod is connected and it only unfrezees when i disconnect it. My sister updates her ipod on the same computer, different account but she has no problems. So I can't restore it because itunes dosen't work when my ipod is connected and it doesn't show up in the side bar for me to select and only appears when i disconnect my ipod and displays the message I wrote up the top.

Jun 6, 2009 4:14 PM in response to Angel H

I have the exact same problem, only this happened to me after I restored it!

I restored my ipod, or at least tried to... I lost all the files on the ipod

and now it does not show on itunes.. and does the exact same things yours does:

it freezes itunes, says its connected, sometimes says it's syncing...

so I guess you're lucky you still have music to listen to :.(

cause mine is just a pretty metal thingy : without anything inside


wonder if it can be fixed, and how much it will cost me
:/

My Ipod Classic Will Not Connect To My Computer

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