4 Replies Latest reply: May 27, 2009 8:13 PM by Peter Miller
hawkeye8388 Level 1 (0 points)
I have a HP laptop that I have used fine with i-tunes in the past. However, when I plug the cable from the i-pod to i-tunes to put new music on the sync option/devices is not appearing between "Store" and Playlist in i-tunes. A few notes:

* Under file under "Sync i-pod" i-pod sync is disabled
* In Preferences-Devices I have unchecked and checked disable automatic sync
* I have downloaded new version of i-tunes and restarted computer multiple times.
* When I plug i-pod into computer via cable the i-pod lights up but does not take a charge
* When I plug i-pod into a wall adapter it takes the charge fine.

Thanks for any assistance!

HP, Windows Vista