2479 Views 9 Replies Latest reply: Jun 9, 2009 7:06 AM by alobar72
The only other option I can think, is that you should try a program called revo uninstaller. It will go through and not only uninstall the program but also delete all registry files and files/folders related to the program. Before you do this, you should backup iTunes onto DVDs or to a hard drive.
If this doesn't work, then it is a problem with the Windows OS itself and not with the iPhone software on Windows.
One last thing, when you connect your iPhone, do the following:
-Right click on My Computer and select Manage
-Select Device Manager
-Expand the Universal Serial Bus controllers
-Do you see "Apple Mobile Device USB Driver"?
-Try right clicking on it and select uninstall.
-Disconnect and reconnect your iPhone.
thanks to everyone who spent a though on this one.
This did the trick:
I stopped the services, deinstalled and wiped everything from apple, and reinstalled itunes.
now i works again... well except:
the calendar does not sync. Itunes stays a long (a realy long ) time on "syncing calendar" but at the end of the day no calendar items have been synced. ( everything else is syncing fine though)
Anyway: happy so far - will go into the calendar thing later.
Again: thanks for the support.
I have had the same, annoying problem, but found a strange solution.
I followed every advice:
- uninstalled/installed itunes
- stopped, started, restarted services associated with it
- uninstalled/installed USB drivers
Still nothing seemed to rectify the situation: I could see the iphone in device manager and import photos, but itunes refused to see my iphone 3G.
The situation was rectified when I decided to connect to my computer an older iphone 1st generation. iTunes was able to see it. After that I disconnected the old iphone, connected the 3G again, and everything worked fine.
I do not understand why initially it could not see it, but it is very strange.