8 Replies Latest reply: Dec 29, 2005 7:25 PM by Jephro
reporteminoritario Level 1 Level 1 (10 points)
Hi MacUsers !!!
I'm a recent switcher from Wintel to MACs (and new in this forum)

Just one month ago I've got iMac G5 17", 2Ghz., 512RAM, 160HD
Sometimes It makes incremental noise like a ‘humming’ (like a fridge, or little remote control airplane) overall when is working more than one hour, I know very well PCs fan’s sound and I think this is uncommon.
I asked to apple’s authorized technical check this problem, and after spent FIVE days with PC, they told me they didn’t hear the noise !!!!!

Is this a normal situation for this models ? (I'd think it doesn’t because noise is drilling my brain)

Is there something that I can do, check or fix by myself?

How can I record noise to send it tech guys ?

Thanks in advance !!!
  • Johnathan Burger Level 6 Level 6 (15,445 points)
    Sounds like your fans.
    What are you doing when this occurs(how many apps open, what apps, etc.)?
  • reporteminoritario Level 1 Level 1 (10 points)
    Usually I’m using iTunes or HDMovie, but I’ve seen that occurs when Safari is loading a very heavy pages too.
    My concern is that this happened only after one hour of work, but nowadays is it happens just to 10 after turn it on.
  • davidhong123 Level 1 Level 1 (5 points)
    I agree - mine gets ridiculously loud too! I'm used to loud machines (owning some Wintel boxes and a G4/350 before)... of course this is all subjective... I know my Mac shouldn't be "whisper-quiet", but after paying a premium for the thing, why does it sound like it's going to explode?

    I took my iMac G5 (17" 1.8 GHz Rev A) to my local Apple Store twice and (after having the thing for 5 days) they said that the sounds coming from it are "within spec" - what in the world are they smoking?

    After I get the G5 back I'll be calling Apple Support to see if I can fare better and maybe get a (component or machine) replacement.
  • Joshua Lim Level 1 Level 1 (125 points)
    hey reporteminoritario,

    I have an imac G5, first generation and the fan noise is exactly as you described. i sent it in twice and the apple store said they "could not recreate the problem" i asked if i could sit with the technical person and "recreate" the problem for him but they said they don't do this type of service.

    in all honesty, i am very disappointed with apple since i got my imac G5

    another problem was my dvd drive (that was supposed to burn dvds), it could not burn dvds. i sent it in for repair and to my horror, I found out that they installed a drive that could only burn CDs instead. I had to send it again.

    if not for the fact i need my imac for daily work, i would have banged on the doors of apple to repair the fans. i've read that some people have had some positive results after numerous replacements.

    apple is turning into a corporation that does not care about quality control or service.
  • reporteminoritario Level 1 Level 1 (10 points)
    Joshua,
    wow !!!!, mine it had same problem with DVDs drive, fortunately they fixed problem at first try,

    It seems to me that it is a common and HUGE quality control error from Apple.

    Is there way to record this kind of fan noise ?
  • Jürgen Kraus Level 4 Level 4 (2,450 points)
    It is likely the CPU fan at the lower left:

    http://scienceman.com/pgs/00_imacG5.html

    This thread contains some downloadable sounds of the iMac:

    http://discussions.info.apple.com/webx?128@@.68ba898a

    Have fun,

    Jurgen
  • GreenT Level 1 Level 1 (0 points)
    I purchased my G5 in August and have always had this noise. I tought it was normal! My son purchased one in November and his is totally silent. He feels there is something wrong with mine. The closest Apple Store is 1 1/2 hours away.

    Are there any updates to this problem?

    GreenT
  • Jephro Level 1 Level 1 (15 points)
    About this check my (awful) experience on www.jephro.com