1775 Views 5 Replies Latest reply: May 31, 2009 7:24 PM by LukeD
Also I just read on Engadget that the Magsafe adapters are very fragile and break easy. If you go to the site and read about that, that is exactly what my adapter looked like when it broke, and I do not recall ever mistreating it, as it is one of the most expensive things I own.
AND on top of that, I can't get my iTunes purchases over cause my laptop is dead...so I can't listen to my music which I have a major addiction to...
Message was edited by: XxXCHANCERXxX
How do you disconnect the magsafe connector from the MBP? Under no circumstances should you pull on the cord. Push down (toward the table the MBP is sitting on) on the plastic connector to break the magnetic connection and then remove the connector from the MBP. My MBP was purchased in April of 2006. I operate almost exclusively on battery so the connector is removed on a daily basis. It's three years later and the connector is in perfect condition.
I have been have TONS of problems with my power adapter, but I thought they might have been from a bit of misuse, and that I need to take better care of it.
If you've been indulging in "a bit of misuse," that's why your adapter is damaged. It isn't faulty — you've ruined it.
If you believe you are having hardware problems with your Mac, make an appointment at an Apple Store Genius Bar to have it evaluated, or take it to an Apple Authorized Service Provider for repair, or call AppleCare. You have a warranty. Use it. This is what it's for.
Before everyone starts jumping on this OP, you have to be aware that there is a RECALL on magsafe adaptors. Apple never announces these things in writing (although a search of their Knowledge Base will bring up the information about returning for exchange).
Take your MagSafe adapter to your local Genius Bar (you MUST make an appointment in advance). You do not need to take a box or a reciept. If your MagSafe adapter is broken, take it to the Genius Bar and they will swap it out for a new one. This applies to all Macbook and Macbook Pro owners and was originally for the early 2008 models, but has been extended through late 2008 as well, since they were also found to have some of the same stock.
Never just walk into an Apple Store and ask them about your adapter. You MUST make a Genius Bar appointment. If you just walk in, they are instructed to guide you directly to the accessories wall where you can purchase a new one. If you go through your Genius Bar they will swap it out.
You can also call Apple Care even if you are beyond your warranty period.
You really need to have your notebook looked at by Apple.
As for your power cord, have your power cord and adapter replaced right away, and let us know if you still experience the problem. The Apple Store usually offers a quick exchange at no charge.
How to disconnect the MagSafe power adapter