MYOB AccountEdge v8 (Australia version) install failure

Hi,
I downloaded the free test drive version of MYOB AccountEdge v8 from myob.com.au. I tried to install it on my Mac (Al iMac, 10.5.6, 2.4GHz, 4GB RAM) but the installation process failed prematurely with the following message whilst still in the Installer application:

'The following install step failed: run preflight script for Custom Forms & Reports. Contact the software manufacturer for assistance.'

I rang MYOB Support but the advice was not all that helpful. He suggested using Disk Utility to repair Disk Permission, which I did but I still encountered the same install problem. He also suggested that I google the fault, but I have not found anything on the web.

I also tried the process on another iMac at my parents and I encountered the same installation problem. Has anyone else encountered this? Can anyone help me resolve this? Will I encountered the same problem on the actual commercial version of the software?

Please help, thanks in advance.

iMac 2.4GHz Core2Duo 4GB 667MHz DDR2 SDRAM, Mac OS X (10.5.6)

Posted on Jun 1, 2009 2:21 AM

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MYOB AccountEdge v8 (Australia version) install failure

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