3692 Views 10 Replies Latest reply: Jun 14, 2009 7:53 AM by TokyoGaiJin
Ahh that was a bit too early, I synced my phone again and guess what? iTunes 8.2 removed all photos again.
Looks like I'm not the only one with the trouble though - see http://macsolvers.wordpress.com/2009/06/04/itunes82/comment-page-1/#comment-696
I've commented tehre and will repeat here - these are my troubleshooting steps that I've tried:
- syncing just ONE photo from a folder (Rather than iPhoto) -- didnt work
- syncing from a Windows PC with iTunes 8.2 (didn't work either)
- complete restore of iPhone (worked the first time, then iTunes synced and removed all my photos again)
- using eCamm iPhone Drive to VIEW the photos folder (there are no photos in there and the Photo Database is 638 bytes in size; and also tried removing anything mentioning iPhoto (didn't work)
- using eCamm iPhone Drive to manually copy the contents of the iPod Photo Cache over (worked!!!)
Basically I agree the problem seems to be with iTunes 8.2 -- the Photo cache is created correctly, BUT it does not sync to the iPhone... Seems sporadic though because apart from your post, I haven't found anywhere else that had the problem.
I wish I could downgrade to iTunes 8.1.1 again =/ this is annoying not being able to sync photos!
pictures illustrating the problem:
"iPhone" is an album containing 111 photos. No photos actually appear even after syncing - as shown by the capacity bar at the bottom:
Note: I've tried syncing just ONE photo (inside AND outside iPhoto) and it doesnt work.
Also tried under Windows XP and syncing ONE photo. Didn't work either. (also running iTunes 8.2 as I don't have an old version to try...)
iPod Photo Cache is created correctly. Tried deleting and recreating it. Definitely works.
If I use something like the demo of Ecamm Phone View ( http://www.ecamm.com/mac/phoneview/ ) to view the contents of the iPhone, it is clear that NONE of the iPod Photo Cache thumbnails got transferred to the iPhone. (If i manually transfer it into the Photos folder the photos work – of course, until iTunes syncs again as it then deletes all the photos once again.)
Tried restoring iPhone - no help.
Clearly the problem is sporadic (as not many ppl have reported it) but yet, for those that are affected, it stops something that has worked before.
After doing a synch with iTunes, I deleted my entire DCIM folder with PhoneView.
I then snapped a picture or two before re-synching to iTunes. This solved the problem.
Deleting the DCIM folder and forcing it and its contents to be re-created causes all the corrupted files to be re-created all clean, nice, and uncorrupted.