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3669 Views 1 Reply Latest reply: Jun 2, 2009 10:06 PM by Katrina S.
Welcome to AD!
A bunch of the links on this page have a Live Chat button during the day. Right now, they probably say Contact Us (email).
Look in the Customer Service box, several in the *Using iTunes Store* and *Billing Support* sections often have the live chat during the day. It's rather hit or miss.
http://www.apple.com/support/itunes/store/iMac 10.5 or WinXP SP3, Other OS, external hard drive, B-W U2 iPod, 1G shuffle, 2nd gen Nano