Itunes 8.2 cannot recognize my Iphone

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Itunes 8.2 cannot recognize my Iphone

Hi

Just installeed Itunes 8.2 and now windows and thereby Itunes cant recognize my Iphone. I have reinstalled Itunes, restarted windows, restarted the Iphone but with out any luck.
Help. What do I do now?

Mikkel

Dell, Windows XP Pro

Posted on Jun 3, 2009 2:56 AM

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Answer 1

Best reply

Ingo2711

Level 9

70,065 points

Jun 3, 2009 9:35 AM in response to MikkelLund

Did you try to connect in recovery mode? http://support.apple.com/kb/HT1808
Is Apple Mobile Device Service installed and running? http://support.apple.com/kb/HT1747
Are all background processes installed? http://support.apple.com/kb/TA23565

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Answer 2

MikeG53

Level 1

5 points

Jun 3, 2009 1:31 PM in response to MikkelLund

I had the same problem and reset/re-installed/rebooted everything and still couldn't get it to work.

I re-installed version 8.1.0.52 and it works great.

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Answer 3

MikkelLund Author

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Jun 3, 2009 11:02 PM in response to Ingo2711

In recovery mode I see the same problem.
I restarted AMDS with no result.
These background processes are running:
iPodService.exe
iTunes Helper.exe
mDNSResponder.exe
AppleMobileDeviceService.exe
distnoted.exe

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Answer 4

MikkelLund Author

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Jun 3, 2009 11:03 PM in response to MikeG53

How do I go about reinstalling and older version? And where can it be downloaded?

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Answer 5

77Zeus

Level 1

8 points

Jun 4, 2009 1:13 AM in response to MikkelLund

On my mac I had a similar kind of problem when I updated to iTunes 8.2. At default my iPhone is locked and in the past iTunes didn't care it was locked. But now I had to unlock my iPhone before iTunes could recognize it. Maybe this is also a Windows 'error'?

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Answer 6

MikkelLund Author

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Jun 4, 2009 1:27 AM in response to 77Zeus

Hi
It doesn't seem to matter in this case. 😟

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Answer 7

Jun 4, 2009 2:30 AM in response to MikkelLund

I have the same issue - the iPhone is not recognized under Windows XP but is fine when connected to a Mac.

Great start to the 3.0 circus!

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Answer 8

MikkelLund Author

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Jun 4, 2009 3:22 AM in response to slender_si

Yes, its sad. Its the first time I have been really annoyed with my Iphone and Apple.

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Answer 9

MikeG53

Level 1

5 points

Jun 4, 2009 8:37 AM in response to MikkelLund

Here is the link about that file that needs to be changed reltive to re-installing a prior version of iTunes

http://discussions.apple.com/thread.jspa?threadID=2025619&tstart=0

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Answer 10

Cherguin

Level 1

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Jun 4, 2009 9:00 AM in response to MikeG53

I had the same problem with syncing the iphone, and in addition my whole library is gone, and when I manually synced the iphone all my music is now gone. Is there a way to recover any of that?

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Answer 11

MikkelLund Author

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Jun 4, 2009 2:47 PM in response to MikkelLund

Okay, my Iphone is back.
I removed Itunes 8.2 and installed 8.1. No change. I then removed Itunes and the apple sync applications in the common folder, restarted and installed 8.1. No change. Then I plugin my Iphone to a Ubuntu linux laptop to test if it was a hardware fault. Ubuntu did not find it and it did not change. Then I grabed my Ipod nano and connected it to Ubuntu. It was found. Then in plugin my Iphone again and it was found by Ubuntu?! Then i plug it into the windows laptop and it was recognized and Itunes started sync'ing! Don't know what I did to make it work, but it works now.
Thank you for all the replies.

Mikkel

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Answer 12

Dogger27

Level 1

0 points

Jun 19, 2009 3:49 AM in response to MikkelLund

All you have to do is plug in an iPod first. Let iTunes recognize it, and let it sync. When it's done, just plug in your iPhone and it will be recognized!

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Answer 13

Nonya B

Level 1

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Jun 28, 2009 2:15 PM in response to Dogger27

This is a stupid solution to something that SHOULDN'T be a problem... but it works :-/

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Answer 14

Jul 2, 2009 5:21 AM in response to Nonya B

wrong place, sorry

Message was edited by: JackTheTripper

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