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can't remember password!!

i lost my ipod touch and just recently found it, but now i don't remember my password and my computer says it doesn't recognize the ipod. what do i do?

Windows XP

Posted on Jun 3, 2009 3:29 PM

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10 replies

Jun 5, 2009 2:06 PM in response to callirmarie

Former Windows user here (glad that nightmare is over), anyway, that type of error message can be a couple of different things. If you are not plugging it into a USB 2.0 port, you might get that, or if Apple Mobile Device Support isn't running at the time you plug it in you could also get an error.

Do you have any other USB devices plugged in (mouse and keyboard excluded)? Unplug them until you get things working again with the touch.

I'd start by rebooting your computer and then checking to make sure the Apple Mobile Device Service is running. The instructions to check that are here: http://support.apple.com/kb/TS1567

When you are sure it is running, do the procedure AAPL gave you. Let us know what happens.

can't remember password!!

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