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Recovering iPod Touch serial number

A few days ago, my ipod touch was stolen. I then realized that i did not have the serial number but i remember it poping up in itunes when i synced it. does itunes include the serial number in the data that it stores when it backs up an ipod?
if not, is there any other way i can find the serial number?


thanks in advance

dell dimension 2400, Windows XP

Posted on Jun 3, 2009 5:48 PM

Reply
8 replies

Jun 3, 2009 6:08 PM in response to Saphiric

Open iTunes, hold down the Control key and choose Help > About iTunes (Windows).
Release the Control key. As the iTunes and QuickTime version information scrolls, you will see the serial number of the last connected iPod as well as the last connected iPhone's serial number and IMEI.

See this article for a picture of what you are looking for: http://support.apple.com/kb/HT1459

Jun 3, 2009 6:17 PM in response to Jim VanLeeuwen

well...

first of all, there was nothing about an ipod serial number there.
also, the stolen ipod was not the last connected ipod, it was my brothers. also, his acts alittle weird and sometimes requires use of the windows funtion that stops connected hardware allowing it to be safely disconected, which may be why it didnt show up under the about itunes article

Aug 12, 2009 7:26 PM in response to Saphiric

My iPod nano was also stolen just today actually i figured out that all u have to do is open iTunes press controll and go up to the top menu while u continue to hold down the controll button press Help and go down to About iTunes while u still hold the controll button it has a fast moving menu and the serial number comes up fast so u might need to watch it more than once. Why u have to hold controll i have no idea but if u go straight to help and about iTunes without holding it, it wont give u the same information.

Recovering iPod Touch serial number

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