1655 Views 3 Replies Latest reply: Jun 4, 2009 12:20 AM by duhkirk1
Sometimes a glitch can happen with an itunes upgrade that can cause itunes to no longer recognize your iphone. If you have already tried to restart your computer and tried different usb ports, I would try this:
Hope it helps
Your only removing the outer software so it shouldn't affect your itunes libraries or files.