4 Replies Latest reply: Jun 6, 2009 1:51 PM by Ingo2711
amabowilli Level 1 (0 points)
Hi everyone, Can some one help me? I forgot my Iphone's password and i tried it over and over again until i got a message saying "Connect on Itune" but when i connect it on Itune , Itune says that "The Iphone can not be recognize because it is locked with a password " someone help me, How will i open my Iphone ??? HELP PLEASE

Apple, Windows XP, HELP
  • Allan Sampson Level 10 (123,405 points)
    If you forgot your iPhone's passcode, you will need to restore your iPhone with iTunes.

    Try placing your iPhone into recovery mode to restore it with iTunes.

  • Ingo2711 Level 7 (22,480 points)
    Welcome to the discussions,

    Sorry, you'll have to restore it "as new iphone" to get rid of the passcode, because it is also stored in the backup in itunes.
  • Allan Sampson Level 10 (123,405 points)
    The iPhone's passcode lock is not included with the iPhone's backup. I always have the passcode lock feature enabled, and the few times I have restored my iPhone with iTunes from my iPhone's backup, I must turn the Passcode lock feature back on re-entering my passcode.

    The iPhone's restrictions passcode is included with the backup.
  • Ingo2711 Level 7 (22,480 points)
    Sorry that I passed the wrong info, Allan is right:

    If you cannot remember the passcode, you will need to restore your device on the computer that was used to originally sync the iPhone or iPod touch so that you can reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced to the iPhone or iPod touch, you will be able to unlock the device for use and remove the passcode but your data will not be present. Refer to "Updating and restoring iPhone and iPod touch software."