Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone isn't recognized by computer or iTunes anymore.

For some reason, I now can't sync my iPhone with iTunes. This also applies to the other apple products I have, which is two iPod Touch's and an iPod Nano. I synced my iPhone and then a few minutes later I was going to sync my daugher's iPod Touch and that's when my computer quit recognizing anything that's plugged up. Does anyone have a clue what could cause this?

I googled this topic and I've done all the trouble shooting you can do. My computer simply won't recognize any device anymore. I've never had this happen before, so I'm at a lost right now on what to do.

Acer, Windows XP

Posted on Jun 6, 2009 9:50 PM

Reply
6 replies

Jun 7, 2009 6:07 PM in response to jeffj4AU

It is difficult to offer suggestions, when you start off with "I googled this topic and I've done all the trouble shooting you can do."

If you have done all the troubleshooting that can be done, what can we offer.

Perhaps if you were to let us know what it is that you have done and other details ( do you get an error message?, what does it say? what changed - software update, etc? what steps have you taken?) someone could offer some assistance.

Jun 8, 2009 7:00 PM in response to jeffj4AU

The problem has been fixed. If your computer doesn't recognize devices plugged into the USB port, simply turn your computer by unplugging your computer from the power source and turn it back in a few minutes and the USB ports will work again. It's not the same as restarting or shutting your computer down. The power needs to be totally disconnected for this to work.

iPhone isn't recognized by computer or iTunes anymore.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.