This discussion is archived
3040 Views 6 Replies Latest reply: Jun 7, 2009 5:35 PM by modular747
Currently Being ModeratedJun 7, 2009 12:12 AM (in response to hookem76)Since this is a user to user help forum only for technical support issues and questions, no one here can help you with this.
You can always cancel your iPhone being exchanged under Apple's out of warranty or not covered under the warranty "repair" price, which pays for an exchange. Up until recently, you Apple didn't offer the discounted "repair" price for an iPhone with the moisture indicators tripped. PowerBook G4 17-inch/1.67GHz/2GB RAM, Mac OS X (10.5.7), 7200rpm-100GB HD, iPod w/Video 30GB, iPhone 3G 16GB
Currently Being ModeratedJun 7, 2009 12:25 AM (in response to hookem76)If you do a forum search, you'll find that this has been discussed here ad nauseam, in numerous threads. Liquid damage can be caused by condensation, exposure to sweat and rain, as well as a myriad of other scenarios besides obvious submersion.
Regarding Apples policy about water exposure, this is a user-to-user tech support site and you aren't addressing Apple here. The other iPhone users in this conference have no input. In fact, Apple recently revised it's policy in that they used to charge the full (unsubsidized) replacement price - $599 for the 16GB. It's not likely they will modify this further.MacPro Quad Core, Mac OS X (10.5.7), iPhone 3G (2.2.1) AirPort Extreme
Currently Being ModeratedJun 7, 2009 7:08 AM (in response to hookem76)See this link for locations of "Liquid Indicators"
AlohaImac 20" 4GB ram upgrade ,, Mac OS X (10.5.7), iphone 3G 16GB, Dell Inspiron 8500 XP Pro, Dell Studio 15 Vista Home Premium
Currently Being ModeratedJun 7, 2009 11:30 AM (in response to dakine808)That support page is correct, but it isn't something the average iPhone owner would come across. The moisture sensors and water damage exclusion aren't mentioned in the materials supplied with the phone, the User Guide, or even specifically referred to in the warranty exclusion section. Furthmore, that page refers to them as "Liquid Submersion Indicators", which is somewhat misleading as it doesn't require "submersion" to trip them.MacPro Quad Core, Mac OS X (10.5.7), iPhone 3G (2.2.1) AirPort Extreme
Currently Being ModeratedJun 7, 2009 4:49 PM (in response to hookem76)"The liquid submersion indicator will be activated when it comes in direct contact with liquid. The indicators are designed not to be triggered by humidity and temperature changes that are within the product's environmental requirements described by Apple."
There is nothing in this statement that implies that the iPhone needs to be "submerged" in a liquid.I'm in "Shanghai", and I met Gong Li. Woohoo!!
Currently Being ModeratedJun 7, 2009 5:35 PM (in response to carl wolf)
There is nothing in this statement that implies that the iPhone needs to be "submerged" in a liquid.
The problem is that this statement appears only in a fairly obscure support article and not in any iPhone docs, the warranty, or the iPhone pages on the Apple site. Also, calling them "Submersion Indicators" doesn't clearly convey what they do.
Message was edited by: modular747MacPro Quad Core, Mac OS X (10.5.7), iPhone 3G (2.2.1) AirPort Extreme