Virgin Broadband wireless connection issues

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Level 1

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Virgin Broadband wireless connection issues

Hi guys,

I have setup a wireless network in my house and have a virgin broadband optical router. I have connected a belkin wireless access point to this router.

The problem is that my macbook pro refuses to connect to the network. I had this issue when trying to connect via ethernet as well. I cannot seem to get anything to work. I have tried DHCP, DHCP manual, manual connections, with DNS, without DNS, there doesn't seem to be anything that works right now.

I get four green lights when I run the Network Diagnostics application and cannot get it to budge past that.

Any thoughts?

Macbook Pro Core Duo 2.16Ghz, Mac OS X (10.4.11), 17" with all the trimmings!

Posted on Jun 7, 2009 4:18 AM

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Answer 1

bazeboiee Author

Level 1

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Jun 7, 2009 1:13 PM in response to bazeboiee

Here's some extra information:

Virgin Broadband is the provider. It's their motorola router, with a Belkin D5F7310 Wireless Access Point.

The weird thing is that my housemate's up to date macbook connects just fine with 10.5 installed. Possible algorithm issue?

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Answer 2

BDAqua

Level 10

239,177 points

Jun 7, 2009 1:39 PM in response to bazeboiee

Hi bazeboiee, and a warm welcome to the forums! 🙂

OK, first let's Find IP on computers...

http://www.helpdesk.umd.edu/topics/communication/ethernet/office/winxp/2882/

Do that on a working one, if the IP starts with 192. or 10. you can post it here.

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Answer 3

bazeboiee Author

Level 1

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Jun 7, 2009 3:50 PM in response to BDAqua

Hey BDAqua,

Thanks for the welcome. Nice to know someone cares!

I don't think it is an IP issue as both connect to the WLAN fine and have the address 192.168.2.xxx for each machine. The Wireless Access Point is seperate to the router so there'll be two IP addresses surely?

As I stated in the initial message I have tried using the DNS settings of the connecting laptop with the one that doesn't connect and it didn't make any difference.

I've tried to find out the IP address that the router is using but to no avail. Netstat gave me diddly.

I think it is a connection protocol mismatch which is really annoying.

Any thoughts on how to find out the router's IP address? That could be a start no?

Cheers

Charlie

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Answer 4

BDAqua

Level 10

239,177 points

Jun 7, 2009 4:09 PM in response to bazeboiee

Hey Charlie,

On the one that connects OK, in System Preferences>Network>Show:>Aiport>TCP/IP tab, you'll see the Router's IP

IP Address:

Subnet Mask:

Router:

Likely 192.168.2.1

192.168.2.xxx for each machine.

Are the xxx different on both?

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Answer 5

bazeboiee Author

Level 1

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Jun 10, 2009 11:59 AM in response to BDAqua

Hello,

Sorry for the late reply BD, the IP address is as follows:

IPv4 address:82.43.115.248
Subnet Mask: 255.255.248.0
Router: 82.43.112.1

Hmmm. It's looks different from last time.....

I'll go and see what the non working laptop states:

IPv4 address: 169.254.35.3
Subnet Mask: 255.255.0.0
Router:

There's all the info for ya. What's next chief?

Charlie

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