not recognizing jpg - can't upload

Question

Level 1

8 points

not recognizing jpg - can't upload

I scanned a photo like I normally do ... went to import to iphoto and it says it can't because it doesn't recognize the format. It's a jpg!! Any ideas why?

Recently did an software update and now it isn't working.

I don't understand.

macbook, Mac OS X (10.5.7)

Posted on Jun 9, 2009 6:43 PM

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Answer 1

LarryHN

Level 10

106,110 points

Jun 9, 2009 7:02 PM in response to jamarose

Jama rose

Welcome to the Apple user to user assistance forums

Will they open in preview? If so save one from preview and see if the new one will import into iPhoto

LN

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Answer 2

jamarose Author

Level 1

8 points

Jun 10, 2009 3:33 AM in response to LarryHN

Even when saved from preview, still can't import. Says it is an unrecognized format.

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Answer 3

PT

Level 7

20,888 points

Jun 10, 2009 6:52 AM in response to jamarose

How do you know it is a JPG? While normally we would expect the extension of .JPG to indicate a true JPEG file, you could attach the ".jpg" extension to any file, so the file may be something entirely different.
When you do a Get Info on the file from the Finder, does it give any info there that might point to a different file type?
Patrick

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Answer 4

jamarose Author

Level 1

8 points

Jun 10, 2009 2:40 PM in response to PT

How do I know it's a jpg?? Because that's how I saved it, because that's how I always save images that I scan. Because the file says "kind: adobe photoshop elements JPEG file" ... just like every other image that I have imported into iphoto. But now iphoto doesn't recognize it.

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Answer 5

Daiya

Level 4

1,666 points

Jun 10, 2009 3:05 PM in response to jamarose

Was the original photo black and white? I think you have to scan as RGB, not greyscale, for iPhoto to like it. This is what I've seen in other Q&As, anyhow.

Open it in Preview and hit Cmd-I to see what color model is in use.

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Answer 6

E27

Level 1

15 points

Jun 10, 2009 3:41 PM in response to jamarose

iPhoto does seems to have this bug. I've found a work-around by saving to TIFF or whatever then re-importing. Try various ext and you may get it in - frustrating I know. Software and bugs have always gone hand in hand unfortunately. I think for some I then converted back to JPG and they went in - wacky I know. Hope this helps. The public always seems to be the de-bugging team. I did similar de-bugging for a new body for Nikon software too - that's the problem with being first in line to use. You get the new benefits, but suffer with bugs until they're corrected.

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Answer 7

jamarose Author

Level 1

8 points

Jun 10, 2009 3:44 PM in response to Daiya

The photo was in color.
When I open in preview it is in color.
CMD-I says JPEG image
color model RGB

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Answer 8

jamarose Author

Level 1

8 points

Jun 10, 2009 3:44 PM in response to E27

But it worked fine before this latest update in iphoto ...

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Answer 9

Jun 12, 2009 4:14 PM in response to jamarose

Hi, I just went through this issue. I found that if you save the black & white image from Photoshop as a tiff file, it will import into iPhoto.

Good Luck.

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Answer 10

nooper1

Level 1

0 points

Jun 23, 2009 12:09 PM in response to bluespark65

I encountered this importing issue when trying to import JPEG files that were created from scanning black & white negatives and received the "unrecognized format" error. The color model saved by the scanner software is apparently "Grey".

I found workaround involving using Preview to edit the color model. In Preview, I clicked on Tools->Match to Profile, then choose Color Model: RGB and the appropriate ColorSync Profile. When I saved the file in Preview, I was then able to import it into iPhoto.

Good Luck.

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