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external hard drive not being recognized

I was using my Buffalo external hard drive to back up my imac and for music just fine until a few days ago. I turned the external hard drive on and instead of appearing on the desk top as usual, it did not appear at all. I tried the 2 different types of resets, I tried to unplug it then plug it in again, and then I tried to wiggle the USB cables to make sure they fit. nothing works. Please help.

imac, Mac OS X (10.5.7)

Posted on Jun 10, 2009 10:51 PM

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14 replies

Jun 10, 2009 11:47 PM in response to djalaska

Have you shut down (powered off) your Mac since this problem occurred (with the drive powered off at the same time)? Did you try a different USB port? If it is connected to a USB hub, did you try it connected directly to the Mac's port with no other USB peripheral devices connected (except for your standard keyboard/mouse)? Did you try a different USB cable?

When you run Disk Utility, does the drive appear in the sidebar?

Jun 15, 2009 4:30 AM in response to Kenichi Watanabe

I have a similar problem. Just bought a Buffalo 1 TB 1SATA, External USB 2.0 Hard Drive. It has its own power supply. It is all connected correctly, power on, heard the sound when it started. I can see it in Disk Utility and System Profiler, but it won't mount. I think it may be a problem with the connection ID, as it says Unknown. I've tried Verifying the disk, says its OK. Tried Repairing disk, and it keeps on thinking (forever) until I stop it. How can I get the **** thing to MOUNT! Any help please.

Jun 21, 2009 4:07 PM in response to djalaska

I'm having the same problem but I have a Seagate FreeAgent. Shortly after downloaded the newest Mac update my drive started disappearing. Usually a reboot would solve the issue.

Do you have another device that you could hook your external drive up to? I wanted to see if it was the drive so I hooked mine up to my Xbox 360. The Xbox had no problem seeing and accessing the drive. Makes me think that once again, an update to OS X has killed the functionality of my iMac.

I know this does nothing to answer your question but it does hopefully show that you are most certainly not alone.

Jun 21, 2009 4:35 PM in response to djalaska

Sorry for posting yet another response to this thread. I recalled reading on TUAW that they asked if anyone was having issues since updating to 10.5.7. As I made my way through the 10+ pages on comments I noticed a very common theme.

USB mounted external hard drives disconnecting, not being able to eject, or not able to read.

Dozens of comments having the same issue. Looks like it almost has to be the last update. A couple of responses suggest installing the Combo Updated for 10.5.7 to see if that helps. Others mention it might have been an issue with the newest iTunes update.

Aug 28, 2009 2:16 AM in response to djalaska

i'm getting the same problem.
worked perfectly last nite. now it's not mounting.
disk utility says it appears to be ok.
tried my freeagent go and it mounts fine.
then when i try to eject it it says it can't be unmounted.
what the **** is up with these updates.
all they do is make more problems than fix them.
it's like duur we got a new build let's rls and not check it against other conflicts.

external hard drive not being recognized

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