Power & volume button keeps pressing by itself

I have a problem with the buttons.

First, it's my power button. For no reason, it seems like it is pressing itself. When I click the home button and is navigating around, it switches off, like the power button is pressed. After a while, the Turn Off slider came out. Exit the thing, it keeps going back and forth, and then ask me whether I want to turn my phone off.

Gave it a few knocks with my palm and the volume button goes crazy. It goes down all the way by itself, and when I press the volume up button, it goes all the way down again. and again. and again. And sometimes, the stunt go the opposite direction.

So, is the problem hardware or software? Could I get it replaced?

iPhone

Posted on Jun 11, 2009 5:30 AM

Reply
4 replies

Jun 11, 2009 11:33 AM in response to weekoh

Hi,

Do you have a protective case or film on the iPhone? If you do, try testing without it.

If not, try resetting or restoring as roaminggnome suggested.

If the issue persists, the iPhone will need service. This article: http://www.apple.com/support/iphone/service/faq/ provides answers to Frequently Asked Questions about iPhone service in the U.S.
If you are not located in the U.S. just choose the country you're in here: http://www.apple.com/iphone/countries/ >click Online Support(bottom right corner)> iPhone service policies(upper right corner)> click "What are my service options?"

-Jason

Jun 12, 2009 6:40 PM in response to weekoh

The phone is working now. I guess the problem is an intermittent one [might have knocked the circuits back into place ;)].

Will upgrade the firmware when 3.0 comes out and hopefully the problem won't come back again. If it does, will bring it in to my local Apple Service centre to see if they would exchange it for me.

Thanks for the advice guys.

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Power & volume button keeps pressing by itself

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