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Safari 4 problems with BBC iplayer

Hi, has anyone experienced problems running Safari 4 and the BBC iplayer? All I get is a blank screen; YouTube plays fine. Any ideas?

Mac OS X (10.5.7)

Posted on Jun 11, 2009 1:02 PM

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14 replies

Jun 11, 2009 5:03 PM in response to headox

Still absolutely nothing for me?

Are you using Safari 4.0 not Safari 4.0 Beta?

I have updated Flash, and have tried changing the User-Agent all to no-avail...

OK this is really weird, just downloaded a fresh clean version of Firefox 3.0.11 and that doesn't work either, re-downloaded the Flash installer and still no luck. I am confused now, how can an upgrade in Safari break Firefox support too?

Message was edited by: Matthew Bailey1

Jun 12, 2009 12:53 AM in response to headox

I have a similar problem with iPlayer. I also can't see the flash content on the BBC news website. I can view Youtube and flash content on other sites. No amount of reinstalling of flash, resetting of cache or restarting of machine helps. All the javascript plugin options are on. However I have experimented on different machines in different locations and come up with weird results:

Unable to view iPlayer, flash in BBC news:
MacBook Pro 17", 10.5.7, Safari 4.0, location at home.
MacBook Pro 15", 10.5.7. Safari 4.0, location at home*.

Able to view iPlayer, flash in BBC news:
PowerBook 15", 10.5.6, Safari 3.x, location at home.
MacBook Pro 15", 10.5.7. Safari 4.0, location at work, different ISP provider*.

I have the same results when trying to view the same content on the same machines all using Firefox v3.0.

The strange thing is that the starred MacBook Pros are the same machine with no changes except location (and no I didn't manually reset my location, I just plugged it in without even a reset of Safari). Therefore my version of this bug appears to be a combination of things: older machines with previous versions of OS X/Safari work at home, newer ones/configurations don't. But at least one of the same new configurations do work in a different location.....

Hence unless the ISP is somehow differentiating between old and new versions of software/machines for viewing just the BBC, something is rather weird.....

If I get time, and this doesn't get fixed, I may bring the other two machines in to work to complete the logic table.

Jun 12, 2009 2:37 AM in response to Johannes de Vilder

I am having the same problems and it happened stright after I downloaded the official safari 4 update, the beta I had was fine. I now get a message on the pop up radio console for both firefox and safari telling me to switch on javascript and video boxes either in iplayer or embedded in news are just blank holes.

Can anyone list the javascript/flash files which I should restore using time machine?

I am using an older macbook pro 17inch 2.33ghz

Safari 4 problems with BBC iplayer

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