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Safari 4.0 University VPN Connectra / Endpoint Scanner Issues

3278 Views 5 Replies Latest reply: Jun 25, 2009 1:08 AM by ChamFan RSS
ChamFan Calculating status...
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Jun 11, 2009 9:47 PM
Having upgraded to Safari 4.0 I can now no longer log on to my University VPN and using time machine to restore to 3.2.3 or earlier does not reverse the situation and restore access. Presumably there is something else I need to Time Machine to get back to the point where it was working. Anybody any clues to help me....? Any help at all? Thanks!

The Uni uses Connectra and the Check Point Endpoint Security On Demand Compliance Scanner at the Portal page starts downloading stuff then just hangs with the message "Failed to load the Java Applet and ActiveX controls". It doesn't get any further than that.

(I'm asking on this forum cos the Uni Computing services people are rubbish. "Oh. You're on a mac. We don't support macs." is the usual response I get from them. Idiots.)
MacPro, MacBookPro, MacMini, Mac OS X (10.5), 22yrs on Mac!
  • willknock Calculating status...

    Having the same problem with our staff who work from home on Macs at the moment (if they upgrade to Safari 4) and wasn't aware that rolling back with Time Machine wouldn't fix it so that's useful to know! I'm going to log a support call with Checkpoint so will let you know if I get any feedback from them.

    I think you're a bit harsh about the support guys though (being one myself). Supporting home computers when you don't have overall control of them as you do in an office environment is a challenge in itself, and Checkpoint are very slow in coming out with support for Macs, it took nearly a year before they offered any support for OS X using the SSL Network Extender. (we ended up getting the beta version of the client, but even that took months of asking)


    MiniMac, Mac OS X (10.5.7)
  • Allan Eckert Level 8 Level 8 (39,550 points)
    Hi ChamFan;

    Last time I checked ActiveX is a Microsoft framework and only works with Windows so why your tech support thinks Apple is going to fix that has me a bit confused.

    MacBook Pro, PowerMac G5 Quad. iPhone, Mac OS X (10.5.7), 7800 GT, 6.5 GB RAM, 440 GB, Nikon N80, D70 and D300 Nikon Coolscan 5000ED


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