Iphone sync error 13019?

Question

Level 1

12 points

Iphone sync error 13019?

Ever since I upgraded to iTunes 8.2 I've been having issues synching. It will copy photos, ringtones, etc, but at some point says that iTunes could not sync "Error 13019".

Searching resulted in nothing.

Now my playlists on the phone are wiped out, oddly enough the music is there, but it doesnt show up on the phone. If I connect it to iTunes, it shows the music and the playlists as being there.

I did a reinstall of iTunes and chose a restore from back up, neither has worked.

Anyone else run into this?

Dual Core G5, Mac OS X (10.4.5)

Posted on Jun 12, 2009 3:59 PM

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Answer 1

RaeMie

Level 1

0 points

Jun 17, 2009 11:21 AM in response to RezX

I just upgraded to 3.0 and I'm getting the same error. None of my media transferred over during the sync. Apps are all there but no music, video or playlists.

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Answer 2

tkn1988

Level 1

0 points

Jun 17, 2009 11:34 AM in response to RezX

I just updated to iTunes 8.2 in order to upgrade the iphone firmware to v3.0, and I have also hit this error. Same situation as RaeMie

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Answer 3

Swisscub

Level 1

0 points

Jun 17, 2009 11:36 AM in response to RaeMie

Same issues for me, same error too!

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Answer 4

Jun 17, 2009 12:17 PM in response to Swisscub

Same here. And it has wiped everything off the iphone. Apart from apps. All music gone. It was set to manual sync but deleted everything. To say I am not happy is an understatement.

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Answer 5

DB7

Level 1

20 points

Jun 17, 2009 1:10 PM in response to benpowell08

Same here on my 3G. Everything is there except for the contents of the ipod.

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Answer 6

Jun 17, 2009 1:11 PM in response to RezX

Hi there, i am getting the exact same error and also un able to sync and music, vid's or app's.

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Answer 7

Swisscub

Level 1

0 points

Jun 17, 2009 1:16 PM in response to ST07Enter

Guys, does your BACKUP-process takes bloody ages too???
You reckon it might be a connection the the error?

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Answer 8

Jun 17, 2009 1:36 PM in response to RezX

I received the same error and problem syncing after installing the 3.0 update on my iPod touch. The music and videos are still on the device, and the "About" section on the iPod indicates that space has been taken up by those files, but it doesn't see them as music, apparently.

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Answer 9

Jun 17, 2009 1:46 PM in response to NumberByColors20

yeah, same here 😟

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Answer 10

proxy001

Level 1

0 points

Jun 17, 2009 3:33 PM in response to ST07Enter

Hi Guys,

Solution:

Uncheck the boxes for music sync- DO a normal sync WITHOUT music

then a second one with music checked

U should be all set

< Edited by Host >

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Answer 11

DB7

Level 1

20 points

Jun 17, 2009 3:33 PM in response to proxy001

Thank you, thank you, thank you! Your solution worked perfectly for me!

< Edited by Host >

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Answer 12

Jun 17, 2009 3:33 PM in response to proxy001

thanks proxy001 that works perfect 😀 , you have saved me alot of stress lol , thanks again !

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Answer 13

Jun 17, 2009 4:49 PM in response to proxy001

I manually manage my music and videos on my iPod, and I still get the "Error 13019". How would I apply the solution you suggested, since none of the music sync check boxes are checked right now?

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Answer 14

proxy001

Level 1

0 points

Jun 17, 2009 4:54 PM in response to NumberByColors20

no box on top should be checked.
in the sync options, for music ,Where it says
"
- synchro music
-everything
-those checked
"
Uncheck the top one "music sync"

I am sorry I don't have itunes in english now, so can't really tell you the exact words in the menu.

Good luck

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Answer 15

Jun 17, 2009 4:59 PM in response to proxy001

That's fine, I appreciate it! None of the music sync check boxes were ever checked though, so I was wondering if you knew of anything else that would help.

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