Previous 1 2 3 4 5 6 Next 523 Replies Latest reply: Jan 12, 2014 10:11 PM by Kirli4 Go to original post
  • iManor Level 1 (0 points)
    Hi Eeperman,

    My MacBook Pro is the brand new laptop that just launched the last quarter last year. And it does not have any sound outputting in Windows XP SP3 environment.
  • Huskrfreak88 Level 1 (0 points)
    Interestingly enough, I am experiencing the sound issue, but my keyboard backlight isn't on at all. I don't have a way to even turn them on, it's completely dark.
  • Harleymhs Level 1 (0 points)
    Ok, Enough is enough.. I returned my 13" Macbook Pro over the weekend and they waived the restocking fee! I dont know when or if Apple will even fix this issue! I understand this is a MAC BUT I use Windows a lot and need to have SOUND. I tryed the 13" and the 15". I tried XP Pro and Vista home Prem 32 Bit and its ALL the same! Apple really screwed this one up. I bought a MacBook Air when they 1st came out and they have a charging issue ( use the computer for 2.5 hours and took 12 hurs to charge) Im having driver and firmware FLASHBACKS! Had no choice to RETURN it! I would of even paid the restocking fee if I had to but they waived it! I hope Apple fixes this issue, They lost my business to the NEW DELL XPS Studio that DOES EVERYTHING the Macbook does, ( Lighted Keybord, LED Screen etc etc ) Plus a 250 GB SOLID SATE HD, and it has 4 watts of SOUND! I hope you guys work this out with APPLE I just didnt want to wait with my fingers crossed! Thanks for all your feedback! Good Luck Guys!!
  • Daniel Petersson Level 1 (0 points)
    Really love the Macbook Pro, it's just unfortunate how Apple consistently neglects Windows-users. Can't see why really, they make a fortune from Windows-users paying a premium for Mac design features. There are a number of reasons for not letting Windows go, outside of short-term consumer control: IT-departments at companies wont support OSX, game add-ons are developed mainly for PC:s etc, etc. Until Apple has sorted perfect compatability in OSX for Windows software features, why not just run the little extra mile it would be to offer support for the hardware with fresh drivers. It's so lame. It's not like punishing customers will ever speed up the conversion process from Windows to OSX, it's rather just a very annoying thing that makes us lose some of the respect we have for Apple-quality.

    Anyway, suffering from the same audio problems as the rest of you. Very low, somewhat muffled sound, no audio-settings to talk of, no ability to use Ventrilo and such apps. I'm glad I'm not an audio-producer.

    In great need of new audio drivers quickly, but my hopes are low as I saw the same issues with Nvidia drivers for my 2007 Macbook Pro. Nothing - n.o.t.h.i.n.g happened there for a very long time.

    So here I am again with a problem I recognize from before - bought a very expensive piece of hardware that I really love, but it doesn't perform like I know it could - just because of a set of stupid principles from a Fortune 500-company. Cheers to that. There's just no bloody option to do what I want to do with the machine in an OSX environment so hey - let's just hang around these forums and see what happens in the next year.
  • starkos Level 1 (0 points)
    I'm seeing the same symptoms, running 32-bit Windows XP SP3. So it doesn't appear to be a Vista or 64-bit issue.
  • Sykan Level 1 (0 points)
    I'm having the Same Problems with my boot camp.
    -Volume Output on Speaks low
    -Keyboard Light not fully turning off
    -Optical headphone jack on all the time
    I'm Running Windows XP Professional SP3.
    I'm guessing the drivers just need to be updated...till then I'm just using headphones.
  • eeperman Level 1 (0 points)
    Hi Daniel,

    For video drivers I thoroughly recommend

    Apple is not alone in being very slow to produce drivers for its hardware, but the difference is that usually the hardware is produced by third party manufacturers (like nVidia) who produce their own drivers a **** sight more frequently than laptop manufacturers. If the new MBPs had Realtek sound hardware as they used to then we could download the latest drivers from Realtek easily enough. However Cirrus Logic seem to take a perverse pleasure in not producing drivers and so we are left in Apple's hands.

    My real beef is that there seems to be no way of actually raising the issue with Apple directly which is why I am urging everyone who is affected by this to get on the horn to Applecare and make sure the issue gets noticed. A poster on another forum suggested that we might see new drivers (Boot Camp 3.0?) when Snow Leopard gets released. Till then I am gaming with headphones and running the rest of my life through the relatively flawless OS X.
  • mdorsh Level 1 (0 points)
    I've been having the same problems as everyone else: red light from the audio in/out jack, low sound from the speakers with a bias towards the left speaker, I've also noticed that it says my ethernet jack in use and it won't let me disable it. I have a 13-inch MBP with XP SP3 32-bit in boot camp. I've tried un-installing the boot camp drivers and re-installing them with no luck. It's definitely got to be a drivers issue. I'll try calling apple-care in the next day or two to help get this on their radar.
  • MaxPlanck Level 1 (0 points)
    Having precisely the same issue. I'm debating weather to return this laptop as my older model ran windows vista without any issues. It's remarkable to me. Do they even test the boot camp drivers?
  • OasiSpice Level 1 (0 points)
    i'm having issues with this too. I just bought this 13" MBP and boot camped Vista Enterprise. I upgraded from 13" MB and the audio worked fine with Vista Enterprise. I'm also seeing the red light (optical) through the audio port. I should also add that when i plug-in headphones it doesn't work as well, but weirdly works when i do a test under sound settings. When i go back to OSX, everything is perfect, no red light, no low volume, headphones ok. I'm thinking it has got to be from the Cirrus Logic drivers included with the BootCamp installation cd. this needs to be fixed!
  • doctor_shim Level 1 (0 points)
    I'm having the exact same issues.

    1) Keyboard back-light fails to turn itself off completely
    2) Microphone is either distorted (sounds like my voice is coming through in "slow motion!!!") or completly non-functioning
    3) Red light on in the optical input/output port

    I say APple bundled the wrong drivers with this release. Poo-poo on them!!!
  • Jimster32 Level 1 (0 points)
    Same problems here. Has anybody spoken to Apple about this? I can't believe they didn't fix this when testing the new Macbook Pros.
  • Dominik Freyer Level 1 (10 points)
    I sent a feedback mail to Apple two days ago, I think the more people write to them the better.

    Who knows, probably "Check Microphone and Volume Output" is not in their check-list
  • Huskrfreak88 Level 1 (0 points)
    Please let us know if they acknowledge this issue. My computer had a firmware update this morning, and I thought for a second they might have addressed the issue. They haven't, big surprise!

    Keep letting us know if anyone figure out any information! Thanks a lot!
  • Dominik Freyer Level 1 (10 points)
    Sure, but I fear that with the feedback-document I used I will not get any answer, will I?

    As I have bought the MacBook Pro just last week I will call Apple on Monday with my free support-calls and check what they know, I will post the answer here.
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