Previous 1 3 4 5 6 7 Next 523 Replies Latest reply: Jan 12, 2014 10:11 PM by Kirli4 Go to original post
  • Huskrfreak88 Level 1 (0 points)
    Great! You probably won't get a response, but like it has been said here already, if we pester them enough, they will eventually hopefully acknowledge the issue! I doubt they read the forums too often... What form did you use to send them feedback? Phone, mail, email?
  • anotherlogin Level 1 (0 points)
    Same problem here. Bought the new Macbook Pro 15 inch a week ago and loaded Vista 64 on it for work reasons.

    Using Vista:
    -volume really low on speakers (though haven't noticed a balance bias as others have posted)
    -the red light from audio jack is always on
    -the headphone jack does not work at all, with any of the headphones I own
    -keyboard backlight always on
    -trackpad not adjustable and so quite annoying


    Another displeased customer
  • MaxPlanck Level 1 (0 points)
    I realize this is an apple product and that it functions perfectly through OSX, but the ability to run windows was what finalized my decision to buy this preposterously expensive laptop. The previous macbook pro that I owned ran windows perfectly and I find it just a wee bit irritating when the "geniuses" at the apple store claim this is purely a "Microsoft issue". Does anybody else feel that this is at least partially apple's responsibility to address?
  • Jimster32 Level 1 (0 points)
    You should point out to the geniuses that Apple advertise compatibility with Windows via Boot Camp as a selling point of these laptops. It is the responsibility of the Laptop manufacturer to provide drivers for the hardware, not the user.

    Hopefully they just ran out of time adressing the issue before the new Macbook Pros were released and Bootcamp update 2.2 will fix everything...
  • Dominik Freyer Level 1 (10 points)
    Yes, I have the same hope, eventually we will get updated Boot-Camp drivers before Snow Leopard, that would be really nice (and I think Apple is responsible to deliver Boot-Camp-Drivers that really work, they advertise this).

    I used only email, but I will definitely call them on Monday with my 90-Day-Free-Call-Option and ask about this. Then I will know if they are aware of this or not.
  • spiffyb Level 1 (0 points)
    I return my MacBook Pro for a full refund and sent Apple this bug report on 6/26/09:

    The MacBook Pro 15" 2.53GHz(2009) internal speaker output is very low in Windows Vista (sp2,32bit) and Windows XP (sp3,32bit) when playing any audio source even with the latest Boot Camp 2.1 Cirrus Audio driver, firmware update (MBP53.00AC.B03 EFI 1.7) and all volume controls maxed.
  • cyclepa Level 1 (0 points)
    Add me to the list that is getting unacceptably low volume sound output and microphone recording levels in Windows 7RC x64 running under Boot Camp. It does appear to be a driver issue as the problem did not occur with a white MacBook (early-2009) and Windows 7RC. Hopefully updated cirrus logic drivers will be released soon.
  • kenji2 Level 1 (0 points)
    I am adding my case to the pile of others experiencing all these audio driver problems. Backlit keys, optical audio port light, blah blah.

    The biggest concern for me though, is the weirdness with the microphone. For those who haven't looked into it, here's what some detailed poking around showed me:

    At first, the mic wasn't working at all. I had a device listed that was recognized under the Cirrus logic name, but nothing picked it up. Not the hardware test, sound recorder, or 3rd party programs. So I disabled the device from device manager, restarted, and enabled it again. Now when I ran the hardware test again, sounds would come out slowed down. ie, both pitch lowered and time slowed. Very odd indeed. Sound recorder would record the sound correctly, though it would report a memory unavailability error every time. In games such as TF2, sound played from the mic would consist of a low hum with intermittent static/popping noises with my voice muffled and unintelligible sounding far away.

    I ruled out hardware problems, and I think all the other cases here confirm it being driver related. Cirrus reports that drivers for their stuff is done outside of them, so we will need Apple to step in and fix this problem.
  • Jimster32 Level 1 (0 points)

    Just tried Bootcamp 3.0 drivers off the upcoming Snow Leopard release. Nothing fixed. The microphone is also screwed as per the previous post.

    Great work Apple.
  • Dominik Freyer Level 1 (10 points)
    So, I just talked to Apple-Support. The very friendly Support-Employee lead me through a PRAM-Reset, after which at least the keyboard started working correclty (I can use now the the buttons and the sensor works).

    Now the Sound-Recorder under Windows works also perfectly, but I still have the red-light and Steam (through which I found the problem in the first place) still has a low-pitched distortion sound.

    The answer from support was that this has to be an Driver-Issue (surprise) and that Apple very likely will release an updated Boot-Camp-Version to handle this.
    When? Even he didn't know, so let's cross our fingers and hope they add this to the "urgent-counter".
  • HarnerN Level 1 (0 points)
    Same problem here, Macbook Pro 2.8 GHz that I just purchased running Windows 7 RC x64.
  • Dominik Freyer Level 1 (10 points)
    Out of curiosity I tested an USB-Microphone. It gets detected and works perfectly everywhere, so a driver issue is really the only reason that is possible.
  • ryankhacle Level 1 (0 points)
    My macbook pro 13" jun 2009 built-in microphone (aslo iphone headset+microphone) dont work with window vista business in boot camp. have anyone make with work with xp media!!!
  • avyakrta Level 1 (0 points)
    Same here. Purchased new MBP a week ago and poor volume or no audio output from optical when running Boot Camp.
  • imrozx Level 1 (0 points)
    Hi... i a new MacBook Pro 13' owner and also new mac users. well i am happy to say that i like my new macbook pro more than windows pc i have, but sometimes i need something that only can be done in windows. so i tried install bootcamp. the installation process run thru perfectly and i am able to used xp perfectly in my MBP, but the fist of my winxp noticed me that the sound was really soft. i thought it was the sound volume.. i increase all the volume to max the main volume slider and the wave volume slider. but still the the sound so soft. actually all sound things is okay in OSX mode just in windows. so i went to the net looking for solution than i found about parallels. i download and try it. what was amaze me is that i can boot my bootcamp inside the parallel seamlessly, without running thru new installation. it just take few minutes, and what i found the sound is good, than i test the coherence mode... well no comment, using all my windows software like native software in mac. i dont about VMware.. maybe it a fast fix for this problem.

    I just reboot from my bootcamp partition... work like normal even i used it in my parallels. all installed software are intact and working fine. and to list here what problem i found in bootcamp:

    1. Very soft volume in buit-in speaker. even at full volume.
    2. Keyboard backlight does not auto dim and could not turn off.
    3. screen brightness at full even using batteries.not auto dim
    4. red light coming from my speaker-jack.
    5. touchpad is super sensitive its feel like im using in turbo mode.. XD
    6. other is not tested, but i think it is the same for all owner of new MBP.

    _quick Solution_
    1. non-gamming - use virtual machine. aka. parallels or VMware fussion
    2. gaming - use standalone speaker and usb mic.
    3. use OSX

    real solution
    1. wait for bootcamp driver update.

    How to help.
    1. all mac book owner should contact apple and address this issues.
    2. post this problem in macrumors or appleinsider so it will solve as fast as the SATA 1.5 problem.
    3. keep praying and hopping that apple will fix this problem quickly. XD

    Thankz apple team.
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