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compatibility mode

When launching Itunes, I receive a windows message saying:
"iTunes.exe has been set to run in compatibility mode for an older version of Windows.

For best result, turn off compatibility mode of iTunes before you open it."

If I push through the window by selecting "OK", iTunes launces and functions normally however the message is very annoying. Can someone advise on how to turn of compatibility mode? I acnnot find any help on this usbject.

thanks

Windows Vista

Posted on Jun 13, 2009 3:43 PM

Reply
26 replies

Oct 13, 2009 11:01 AM in response to Emery J Wilcox

Hi guys 🙂
I found a solution that worked for me perfectly. Thanks to Silvia_s mentioning that changing the file name made iTunes open properly, that led me to believe that the compatibility mode was still being stored within the registry for the itunes.exe file.
To find where Windows7 was storing this information, since googling didn't help, I set compatibility mode to a file that would be easy to track as a test file in the registry (since itunes.exe will have you looking at entries forever!).
Anyway, long story short, I found at this location in the registry:

HKEY CURRENTUSER\Software\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Layers

At that entry I found two files mentioned, the one I just set as a test file and behold.... itunes.exe! I deleted the itunes.exe from the key, fired up iTunes and NO MORE COMPATIBILITY MODE 🙂
Hope this solution works for the rest of you. Thanks again Silvia_s for making me think more logically 🙂
Again, this was a solution for Windows7. In other Windows versions you may find the compatibility mode settings / keys at different locations within the registry. If that's the case, I recommend just setting some test file to use compatibility mode and then searching for that within the registry to make finding the location easier. I used a file called combatfile.exe (any .exe will work, the specific naming is what helps) and then searched for it in regedit, knowing there was no other chance of combatfile.exe showing up anywhere else.
Sorry I'm long winded 🙂
Jason

Nov 6, 2009 4:05 PM in response to RandomBehavior

I'm having the same problem with I tunes , but I refuse to go into the regestry and try to fix because I listened to microsoft just trying to Upgrade my pc to windows 7 last week and it ended up costing me a entire computer replacement, going into regestry crashed my pc and would not boot back up. Is I tunes getting ready to release a new version of I tunes to fix this issue? Because I listened ti what I thought was a tech support tech it cost me $ 800.00 in replacment costs.

Thanks for your reply,
Dean

Nov 14, 2009 9:53 AM in response to DWJohnson

Reset the CMOS if you really get stuck, make sure you have the latest BIOS, too. And for systems with Windows 7 pre-installed, wipe it clean first, there are bugs, crashes, problems and don't use a vendor supplied version, get retail or system builder instead and install that.

I wouldn't call or listen to or call what you got "tech support."

I have seen where a hard drive really had to be recertified and striped of partitions to work again.

Windows 7 has its own new 100MB system recovery partition, but even so booting from the DVD should let you fix or repair a system.

And by all means, USE the RESTORE Check Points, and make backup of the Registery before making alterations!!

I have an iTunes library but I waited for 9.02, and not sure I even want iTunes again on or in my system with the way it behaves.

Nov 27, 2009 12:48 PM in response to RandomBehavior

Jason --

You are my HERO! NO MORE COMPATIBILITY MODE.

I have tried everything the last 24 hours and finally got in the queue for a technical phone call next Monday (4 days off)! Got a second wind and started searching this discussion group. I KNEW when I read your answer that was the solution. I did take the precaution of setting a new Restore point and bravely foraged into REGEDIT. I'm sure glad I did -- fixed the problem instantly. And your directions were not long winded but clear and accurate. Everything was exactly as you stated, to the letter, a refreshing rarity. I deleted my file:

c:\Program Files (x86)\iTunes\iTunes.exe

with confidence.

THANK YOU THANK YOU!!

A similar problem I had was the AutoPlay dialog box persistently coming up when I plugged in my iPod Touch. Finally found that all I need do was go to Control Panel/Hardware & Sound/AutoPlay/iPod touch and check "take no action." Voila! Makes sense. In retrospect, I don't know what took me so long to find it.

Ahhhh! Now I can enjoy my iTunes and iPod Touch again.

bjd

compatibility mode

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