1736 Views 3 Replies Latest reply: Jun 16, 2009 9:10 PM by Bob Timmons
Hi Jonathan, welcome to the discussions!
Here's a link for the manual. Hopefully, you can log onto another computer nearby and download this to print it out, etc.
How are you trying to restore to factory settings?
You have probably already tried the usual process of holding in the reset button until the amber light blinks rapidly.
Try another method:
Unplug the Extreme from power and leave it off 10-15 minutes
Hold in the reset button and continue to hold it in while you apply power back to the Extreme
Release the reset button after 10 seconds
If you can't get the Extreme to reset after several tries, it is very likely that the unit has experienced in internal electrical failure and will need service or replacment.