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MacBook shuts down without warning

My MacBook is a couple years old and the battery might need replacing, but after about an hour of use - many times less than an hour - the computer just shuts downs without any warning at all. Is this a battery problem or a OS problem?

MacBook, Mac OS X (10.5.7)

Posted on Jun 15, 2009 12:56 PM

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Posted on Jun 15, 2009 1:51 PM

Open up System Profiler (Applications>Utilities). Click "Power" in the left-hand column, then copy the battery information and paste it here.

~Lyssa
8 replies

Jun 15, 2009 2:06 PM in response to Lyssa

Thanks Lyssa,

You've actually suggested solutions on this same problem, but since they did not work, I thought I coming at it from another angle it might help.

Battery Information:

Model Information:
Serial Number: DP-ASMB013-3526-3e9
Manufacturer: DP
Device name: ASMB013
Pack Lot Code: 0001
PCB Lot Code: 0000
Firmware Version: 0102
Hardware Revision: 0300
Cell Revision: 0100
Charge Information:
Charge remaining (mAh): 4116
Fully charged: No
Charging: No
Full charge capacity (mAh): 4571
Health Information:
Cycle count: 154
Condition: Good
Battery Installed: Yes
Amperage (mA): -1539
Voltage (mV): 11133

System Power Settings:

AC Power:
System Sleep Timer (Minutes): 0
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 20
Automatic Restart On Power Loss: No
Wake On AC Change: No
Wake On Clamshell Open: Yes
Wake On LAN: Yes
Display Sleep Uses Dim: Yes
Battery Power:
System Sleep Timer (Minutes): 15
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 5
Wake On AC Change: No
Wake On Clamshell Open: Yes
Display Sleep Uses Dim: Yes
Reduce Brightness: Yes

Hardware Configuration:

UPS Installed: No

AC Charger Information:

Connected: No
Charging: No

Jun 15, 2009 4:20 PM in response to Lyssa

I think I've reset the SMC for 15" MacBook. I found many different way to to do it and hopefully chose the one for the 15" MacBook.. I also did the battery update 1.3 awhile ago but just saw that was for MacBook Pro's, so I just did the 1.2 update. I have another 1.5 hours to re-charge the battery fully to see if this worked. Thanks for your quick answers/suggestions today.

Jun 15, 2009 4:26 PM in response to homerwight

The steps for resetting the SMC are:

1) Shut down the computer
2) Remove battery & MagSafe adapter
3) hold down power button for at least 5 seconds
4) reconnect battery & adapter

If you find your computer is still having issues, what you want to do is try your battery in another MacBook and/or try a known-good battery in your machine. The folks at an Apple store would be happy to help with this.

~Lyssa

Sep 7, 2009 6:55 PM in response to Lyssa

My computer shuts down without warning with battery power still available. I have tried removing the battery and power cord and holding the power button for 5 seconds. It happened again with 50% left. Here is the info:Battery Information:

Model Information:
Serial Number: Sony-ASMB012-368c-cb7d
Manufacturer: Sony
Device name: ASMB012
Pack Lot Code: 0003
PCB Lot Code: 0000
Firmware Version: 102a
Hardware Revision: 0400
Cell Revision: 0303
Charge Information:
Charge remaining (mAh): 2356
Fully charged: No
Charging: Yes
Full charge capacity (mAh): 3753
Health Information:
Cycle count: 234
Condition: Check Battery
Battery Installed: Yes
Amperage (mA): 1003
Voltage (mV): 12215

MacBook shuts down without warning

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