Previous 1 2 Next 28 Replies Latest reply: Jun 17, 2009 2:20 AM by FrenchAlain55
Michael1973 Level 1 Level 1 (0 points)
I installed this update without any issues this evening and it's completely buggered up my Safari and Firefox on my MacPro. In fact, I have a hard time rendering any webpage! I've tried my default apple start page, macrumors, cnn and yahoo and virtually any other page I regularly access. It won't completely render the Yahoo homepage and it's been nearly 5 minutes! I had to post this on my MBP which hasn't had the update since I couldn't even render apple's own website well. I've tried restarting my machine and emptying my safari cache. I know it's not my connection because my MBP is fine and my mail is downloading fine. It's just my web browsers. What's going on? Apple tech support is closed for the night! UGH!

MacPro, Mac OS X (10.5.6)
  • Kappy Level 10 Level 10 (255,725 points)
    Been working fine here. No problems.
  • Pedro Level 2 Level 2 (455 points)
    These are the messages I get when attempting the Software Update with automatic download enabled.

    The update “Java for Mac OS X 10.5 Update 4” can’t be installed.

    "An error occurred during installation."

    Two Mac Pros (MacOSX 10.5.7) gave the same problem.

    Clearly, I won't be updating with this new Java update until Apple fixes the problem.

    I might attempt a direct download from the downloads pages at a later date.
  • bphendri Level 1 Level 1 (115 points)
    What troubleshooting steps have you taken?

    Have you propperly Authenticated to an Admin account?

    Have you tried repairing permissions in /Applications/Utilities/Disk Utilities?

    Have you made sure none of your web browsers are running?

    Have you tried restarting and trying the update again?
  • Pedro Level 2 Level 2 (455 points)
    All of the above.
  • FrenchAlain55 Level 1 Level 1 (20 points)
    Hi. Mac Software updater say me : error occured ( in french because i'm a french user)
    java is totally broken, i really cant use it ( even by the applet ways). Is there a way to reinstall correct java bundle ? without a total Mac OSX reinstal ?
    i have quit all activated broswers.
    6 month ago i called Apple France for this problem without success ( applecare )
    _Software Update log:_
    2009-02-13 13:54:45 +0100: Installed "Java Update 3 pour Mac OS X 10.5" (1.0)
    ...
    2009-06-10 13:40:48 +0200: Installed "Safari" (4.0) for the last working update

    Message was edited by: FrenchAlain55(at)gmail.com ( log listing)
  • FrenchAlain55 Level 1 Level 1 (20 points)
    same here.
  • Michael1973 Level 1 Level 1 (0 points)
    As I mentioned in my original post, the update went seemlessly. I quit all my browsers (safari and firefox) and ran the update. About 3-4 minutes later I got a message that the update was succesful. However when I relaunched Safari (v4.0) the first thing I noticed was my startpage www.apple.com/startpage couldn't load, it just kept saying "loading." I tried loading CNN then Yahoo, then abcnews.com all with the same results. I frequent macrumors.com and tried loading it with little success. Then, I tried loading the same webpages with Firefox which appears to have the same page load issues. Any ideas?
  • Pedro Level 2 Level 2 (455 points)
    I had the same problem on two separate Mac Pros configured very differently but both on 10.5.7.

    I achieved success by forcing the Software Updater to redownload the Java update.

    BTW, Disk Utility lists 64 Permissions errors... each line is of the type

    ...should be x-x-x but is y-y-y. DU won't fix this.

    I have two Mac Pros and a brand new unibody Macbook Pro all showing the same list of 64 permissions errors.
  • bphendri Level 1 Level 1 (115 points)
    Sorry for the questions, but trying to wrap my head around them.

    You are posting to these forums, so these pages load correctly? Or are you using another computer?

    Do other internet applications, such as Mail, iChat work correctly?
  • Pedro Level 2 Level 2 (455 points)
    @bphendri,

    All is working correctly now.

    Except that my permissions repair is all screwed up on three different Macs. But this was a problem before this java update and does not appear to be connected.

    Message was edited by: Pedro
  • Michael1973 Level 1 Level 1 (0 points)
    I'm posting from my MacBook Pro. The MacPro is useless right now - web browserwise.

    I don't use iChat with my MP but mail works fine.
  • FrenchAlain55 Level 1 Level 1 (20 points)
    Thnks Pedro, it seems to be installed now for me too.
    i just rebooted *without extension*
    repaired permissions
    ( big repair on quicktime's components )
    but they're always displayed as needed repairs at each reboot.
    even thought SU seems to install the downloaded java update, javaws don't works.
    i need to confirm though.
    Strange behaviour and my first problem with SU
  • bphendri Level 1 Level 1 (115 points)
    Just curious.

    Will pages load if you disable Java?

    Safari / Preferences / Security
    Uncheck - Enable Java
    Uncheck - Enable JavaScript.

    Let me know.

    If it does fix the problem, I'll get on my PowerMac G4 and see if I can remove then completely reinstall the Java update, and send you instructions.

    I'm curious as to why the web pages don't load at all, you would think you would get SOMETHING, just not the Java crap. I was also thinking maybe there is a version conflict between the new Java and Adobe flash, but again you would think you would get SOMETHING!

    Bear with me..
  • bphendri Level 1 Level 1 (115 points)
    I'm also getting ahead of myself.

    Can you try creating a new user and see if that works. I am wondering if the update whacked out some safri and Firefox preferences
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