Previous 1 2 Next 19 Replies Latest reply: Jun 18, 2009 2:13 PM by rack0 tack0
Paul Horn Level 1 (15 points)
We just moved into a new apartment and set up our wireless internet. We both have 2008 MacBooks. Every time I come home from work, I cannot get online until I power cycle both the modem and the wireless router. Recently, I'm getting kicked offline every time I let my computer sit for 10 minutes.

My girlfriend, however, has no issues whatsoever. She can come and go and always get online.

It's obviously my machine. Any suggestion?

MacBook, Mac OS X (10.5.7)
  • sig Level 8 (35,785 points)
    Want to tell us about your internet setup? Cable? DSL? Router? BTW, having a 2008 MacBook tells me little about your model other than when you bought it. More than one 2008 MacBook models out there. Have you setup the router to B/G? have you tried changing the channel? What is your proximity to the router? Girlfriends never have these kinds of issues.
  • tanjahelms Level 1 (0 points)
    I'm having a similar problem. We had a short power outage recently and I had to reboot the Netgear DSL. My MacPro is fine (ethernet). My iPhone had difficulty with wifi and my MacBook (unibody). I got the iPhone synched fine. I have re-entered the network data several times. When the MacBook goes to sleep and is "woken up", there is no network connection and I have to use the assistant again. It does not seem to be saving my network data.
  • Paul Horn Level 1 (15 points)
    Apologies for being vague.

    Time Warner cable internet
    Linksys Wireless-G Broadband Router(WRT54G2)
    13" Black MackBook - Intel Core 2 Duo, 2.2 GHz

    I've logged into the router for the initial setup (which made feel smart), though, I have no idea what B/G is or how to set it up, and no idea what channel I'm on or how to switch it (which makes me feel dumb).

    I'm very close to the router (both physically and emotionally). Full signal on airport indicator.

    Advice is greatly appreciated. Slowly losing credibility in the eyes of the girlfriend. Routers = sexy.
  • sig Level 8 (35,785 points)
    tanjahhelms Please start a new topic with your issue. It is different than the OP's and you'd get responses geared towards yours.
  • sig Level 8 (35,785 points)
    If you can log into the router you're half way there. At the main page select Wireless. Then select Basic Settings. You see a drop down box that says Wireless Network Mode. Select B/G or G. Below that there is a drop down box that says Wireless Channel. Default is 6. Try Channel 9. Then click on Save Settings.
  • Paul Horn Level 1 (15 points)
    Thank you. I'll try this when I get home tonight.
  • Paul Horn Level 1 (15 points)
    No dice. I followed your instructions, but once I put the computer to sleep or wait 15 minutes I have to power cycle the modem and the router to get online.

    Any other suggestions?
  • Paul Horn Level 1 (15 points)
    Oh yeah...and it turns out the girlfriend is having the same problems. She just forgot to mention it. Women!
  • Paul Horn Level 1 (15 points)
    I just went to the Linksys site and downloaded their Mac setup wizard. It seems to have fixed the issue.

    Thanks for the help.
  • sig Level 8 (35,785 points)
    "...downloaded their Mac setup wizard..."

    Could you post the link to that? I've not seen it.
  • Paul Horn Level 1 (15 points)
    I spoke too soon. I came home from work today and, once again, couldn't get online with out power cycling the modem and router.

    Back to square one. Here is a link to the setup wizard. Help!
  • Paul Horn Level 1 (15 points)
    Still trying to figure this out
  • rack0 tack0 Level 4 (2,595 points)
    Has sig states if you can access the router that is good.
    1. Have you tried power cycling the router and if that does not cure it try the modem. It may suggest which one of the devices is faulty, or not working correctly.
    2. Did the setup work in your last home OK?
    3. You could try a wired ethernet connection instead of wireless.
    4. Are there any lights on the modem to suggest that he connection to your ISP is faulty?
    5. It may be worth calling the cable company to if they can test the line/modem to your home.

    hope that helps
  • rack0 tack0 Level 4 (2,595 points)
    One more thing, should have asked in the previous post.
    Can you contact and log into the router when your mac wakes from sleep i.e. when the internet stops working?
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