Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How do I reset my iMac to its factory settings?

I have a 17" iMac 1.83 GHz that I am selling but I want to reset it to its original factory settings. So far, I haven't found out how.

What I have done so far:
Erased all my files (that I could find)
Did a 7-time erase on all deleted files,
then a Zero Out erase on all deleted files.
I removed all programs I installed.

The problem is, I am still shown as the ADMIN and my password is set and I want to know if I can reset it all the way back to the original place, so the new owner has to go through the first start up process. I have both original start up disks 1 and 2. Can someone please talk me through how to get this all done?

iMac, Mac OS X (10.4.10)

Posted on Jun 17, 2009 6:39 PM

Reply
6 replies

Jun 17, 2009 6:46 PM in response to Sillie

Restart the computer from the original disk, use the Disk Utility in the Utilities menu to erase the drive while zeroing all the data, reinstall the OS from the disk, and upon restart, hold down the Command and S keys and enter 'shutdown -h now' without the quote marks into the prompt.

(44678)

Jun 17, 2009 6:53 PM in response to Sillie

Did you boot from your startup disc in the optical drive? That lets you erase the whole drive, not just deleted files. After that you will need to install the operating system to get it back to factory new, or just leave it as it is and let the new user install the operating system (though if you install the OS you can demonstrate to the new user the computer works).

Jun 17, 2009 6:55 PM in response to Sillie

Put the disc in the drive. Restart the computer while holding down the C key.

Read the links below on formatting a drive.

[Formatting & Partitioning a Hard Drive in OS X - Tiger and Leopard|http://www.kenstone.net/fcp homepage/partitioningtiger.html]

[Journaling, Zeroing, Partitioning & OS 9 driver|http://forums.bombich.com/viewtopic.php?t=4084]

[Kappy's extensive hard drive formatting post|http://discussions.apple.com/thread.jspa?messageID=8340551&#8340551]

[BDaqua's Formatting instructions|http://discussions.apple.com/message.jspa?messageID=8901255#890125 5]

How do I reset my iMac to its factory settings?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.