Itunes 8.2 won't recognise my iphone!!

I have been working on same problem for two hours and still cannot get iTunes to recognize iphone. Vista see's phone correctly its just itunes that no longer recognizes phone. I uninstalled and restored system and still get same error. I have tried stopping and starting Apple Mobile Device Services (AMDS), I got my library back but no iPhone. The phone works fine and I cannot afford to lose anything on the phone which I am afraid of if I do a restore from iTunes. A lot of people have been working on this for days now with no fix that seems to work. I already had to replace the phone due to its failure to operate as a phone. It is not even 6 months old yet and now another failure which Apple cannot find or fix.

Miracles do happen. I found another post regarding how to perform Device Firmware Upgrade. I connected iPhone and low and behold iTunes identified phone and asked if I wanted to upgrade to 3.0. I declined that upgrade as everything is working just fine now and plan to wait on 3.0 quite sometime. I did nothing new today I just connected and it worked, who know why or what caused problems prior two days.

I was wrong as once again iTunes 8.2 is back with error. Iphone detected but cannot be identified. I tried multiple shutdown and start up combinations between PC, iTunes and iPhone all to no avail. There has got to be some conflict here and it seems to be Apple software with the issue not my iPhone or my PC. They can and did work once since the upgrade nothing changed to fix it Saturday and again nothing done that should cause it to fail Sunday and Monday.

This is a workaround recommendation. This problem after upgrading goes all the way back to the first upgrade attempts two years ago. It's a device driver issue where the phone cannot be recognized by your computer anymore. It is not in any way a new issue nor has it ever been fixed. Maybe it never will. Many of you will have to phone tech support and it is not likely they will be of much help, but they have a "last resort" suggestion that may work for you. What you need to do is find another computer with a fresh install of iTunes and restore your iPhone with it. Once done, you'll have a working phone with no data. Take it home and sync it. Done.
Some of your personal settings, ring tone assignments, etc will not come back but you can adjust those. Total wasted time, several hours. Total time without phone service, sometimes days. Total investment, plenty. Total frustration level, over the top.

My phone works fine. Vista sees and identifies it. iTunes 8.2 correctly identified the phone on 2 rare occasions in last 5 days and when it did all was well, I saved a backup, synch worked to change music and video selections and last connection enabled me to download 3.0 firmware. Restoring the phone will do me no good just like those who went out and upgraded to 3.0 thinking that would work. iTunes needs to identify my iPhone and no one seems to know why it cannot. I have spent days on this and other forums and tried most reasonable suggestions multiple times. I have no idea why it worked once 4 days ago and Disabling Network connection, AV & Firewall worked once. Moving USB cable to different ports made no difference, installing Vista SP2 and new Device Drivers for Apple Mobile Devices and iPhone did not help. It all worked fine every time 6 days ago when I was using iTunes Version 8.1.1. I could not go back to 8.1.1 and Apple said 8.2 is just fine! Here is a Debug Capture maybe someone can figure this out.
[5460] MobileDevice: receivemessage: Could not securely receive message size: SSL ERROR_ZERORETURN
[5460] MobileDevice: AMDeviceCopyValue: There was an error getting the value for []:[DeviceClass] from lockdown: InvalidResponse
[5460] MobileDevice: sendmessage: Could not securely send message size 372: SSL ERRORSYSCALL errno (No error)
[5460]
[5460] MobileDevice: AMDeviceStopSession: Could not stop session with device: kAMDUndefinedError
[5460] MobileDevice: MobileDeviceConnectlocked: Connection 083D8168 already exists and is still valid.
[5460] MobileDevice: sendmessage: Could not securely send message size 4503: SSL ERRORSSL (error:1409F07F:SSL routines:SSL3 WRITEPENDING:bad write retry)
[5460]
[5460] MobileDevice: AMDeviceValidatePairing: Could not validate pairing with device: kAMDUndefinedError
[5460] MobileDevice: sendmessage: Could not securely send message size 342: SSL ERRORSSL (error:1409F07F:SSL routines:SSL3 WRITEPENDING:bad write retry)
[5460]
[5460] MobileDevice: MobileDevicePairlocked: Could not get public key from device: kAMDUndefinedError
[5460] MobileDevice: sendmessage: Could not securely send message size 291: SSL ERRORSSL (error:1409F07F:SSL routines:SSL3 WRITEPENDING:bad write retry)
[5460]

Hi peeps, am a noob so please layman terms.

I’m one seriously peed off person, I went to update to 8.2 last week to update my iphone, done the normal software update – downloaded and installed.
Plugged my iphone is and got a error mobile device support needs updating please reinstall.
So I did this again and then again and then again, you get the message.
I have read through lots of forums and can’t make sense of it.
Reading through this one I have tried to uninstall it then delete the file from the common file in my c drive, rename etc etc

I have also tried to reinstall 8.1 but that now says this was created by a newer version please install.
Also I have extracted the files from the installer and manually installed them.
They all install fine apart from the AMDS, this rolls back every time.
I uninstalled the all and restarted my laptop then tried to uninstall the AMDS, this rolls back and does not allow me to uninstall, so I used smarty uninstaller and that does not work either!

I then used windows installer program to delete the AMDS and tried to reinstall.
Now am getting can not recognise iphone please uninstall and reinstall

I have been doing this for a week now and am about to go crazy, so any help would be so much appreciated.
Am running on window vista premium 32 bit (me thinks)

Apple seems to almost hardwire in their updates so we cannot go back. I tried twice to go back to 8.1.1, which worked fine for me, and came up with same error "iPhone detected but cannot be identified..." I tried messing around with Apple Mobile Devices Service and drivers by uninstalling or updating and all failed to help out. I have now reinstalled iTunes 8.2.023 three times and it still fails to recognize my phone. Apple support wants me to buy new 3G S, Upgrade my iPhone to 3.0 Firmware or go out and find another computer with iTunes on it. I have iTunes on my PC solely for use with My iPhone, having a backup saved me already once in less than three months as phone had to be replaced. My library took hours to gather and organize but right now it is useless and just takes up space. I have videos ready to watch and more ready to convert to MPEG4 but won't bother as I cannot move to iPhone until iTunes can "correctly identify" my iPhone. It all worked fine until Apple popped up with update to latest version and I inadvertently clicked on wrong box installing 8.2.023. Vista does make it hard to rename, move or delete files its thinks are system related and knows you really do not want to do those things so it does not allowing it happen. The "you do not have permissions" issue that was easy to override in XP and almost impossible change in Vista.

I too updated to 8.2 on 18th June and my iPhone to version 3.0. I run the iPhone on latest Mac OS and also on Windows XP on a "Parallels" virtual machine. The iPhone connects and syncs fine on the MAC side, but will not show up in iTunes on the XP machine. I need to use the XP side for my business diary and use the MAC side for everything else.

The iPhone shows up fine in "My Computer" and works OK in every other way - they have just mucked up the connection in iTunes. I have restarted the various Apple/iPhone Services, reinstalled iTunes, performed many restarts of both the iPhone, iTunes and the XP virtual PC, but no luck. So, thanks Apple - another cracking update there!

Anyone got any other bright ideas?

wandabout2: I have exactly the same issue although I am still running Mac OS X 10.4.11.........the problem is coming from the Mac OS.......not sure exactly how to fix it, but I did go into the Console log and there I can see a bunch of messages relating to MuxClearPipeStall and others.......I am still Googling away trying to figure out how exactly to fix it, but my symptoms are 100% the same as yours and I too am trying to connect my iPhone to iTunes inside my Win XP SP3 Virtual Machine running the latest version of Parallels 4.0. I will post if I find a solution but check out your Console Log as it should yield some fresh clues for you 🙂

I'm on a relatively new Imac Intel 2.8 ghz core 2 Duo running 10.5.7. After upgrading my 2G iphone to 3.0 and the Itunes to 8.2. Itunes doesn't recognize my iphone nor my ipod touch. It won't even recognize my wife's iphone 3G running 2.2.1.

I upgraded itunes on my powerbook G4 and there is no problem. In fact Itunes boots up much faster on my old powerbook with nearly the same library as my new intel mac. The iphone and ipod touch will charge through the usb ports on my imac but no joy on itunes 8.2. I've reinstalled, repaired disk permissions, changed usb ports and cables. Seems like it's a goofy bug in itunes 8.2.

I've been a die hard mac fanatic for years but this upgrade of the iphone OS and Itunes has blown the wind out of my sails. Sure hope Apple figures this out soon.

Apple is trying to tell me that MAC users are not really having a problem. It is just Microsoft XP and Vista users. Is Apple reading their own discussion groups? I have been trying for nearly three weeks to get my iPhone working with iTunes. Dozens of ideas or steps in discussions and from Apple have failed. I sent Apple three or four different Diagnostic Reports Weeks ago and they have come up with nothing. Their engineers tell me to replace an original "host" files that has not been modified or accessed since 2006? Their own 2nd level Techs have a hard time understanding the logic or instructions. My iTunes is just for the iPhone the iPod feature was a key selling point for me I really would like to have it back.

OK a few days ago I tried using Vista's "Safely Remove Hardware" as it worked for someone in another discussion group. It worked for me too! This is 3rd time in three weeks I have been able to connect my iPhone to iTunes. I updated firmware thinking maybe I was on to a solution. I was Wrong AGAIN! Next day same error "An iPhone has been..." so I repeated same as night before. iTunes then Stops Responding it Freezes every time I plug in iPhone, I have to shutdown with Task Manager. Drive letters changed from (G:, H;) to (H:, I:) and I can no longer return to (G:, H:). If I plug in another USB device such as Thumb Drive it is given Drive Letter G:. Today I try iTunes and plug in iPhone and back to Error "An iPhone has been detected..." What gives here why does iPhone take up two Drive letters and other devices only use one as they should? Why did "G:" disappear? Apple Tech and/or engineers has not replied to emails in over a week even with a recent plead to at least acknowledge receipt. Is Apple ignoring us or the problem?

Here is a New twist or at least something I did not notice before. When I checked out my system with iPhone connected it shows Drive Letters (H:, I:) and when I disable they are removed from Vista Computer Window. But, there is still a USB Mass Storage Device showing under in Device Manager. Nothing is connected and Vista is telling me something is "wating for removal" so I just uninstalled it. I try iTunes which pops up instantly for a change and then I plug in iPhone, a USB Mass Storage Device Drive is installed and two Generic USB Storage Device Drivers are installed. iTunes Freezes not responding. I have to end iTunes with Task Manager. I look to Safely remove and again Drive Letters are (H:, I:) so I disconnect. I install an USB Thumb Drive and Vista correctly Identifies it as "Drive G:" when I 'safely' disconnect All Mass Stoage Devices are gone. I Plug in iPhone and start iTunes it runs for seconds just to bring up the window and then Freezes. Vista show my iPhone as a Portable Device and there are No other portable devices showing no Drive Drive Letters G:, H: or I:. Device Manager tells me that device has been prepared for "safe removal" but, is has not been removed from the computer. (Code 47). I did NOT Remove it! iTunes is trying to Identify my iPHONE which is connected. I End iTunes and remove USB connection for iPhone. Vista still shows device is there. That is my missing Drive "G:" and seems Vista cannot use as it stays as "Mass Storage Device" waiting to be removed. What is the magic combination now that can make these work?? It was fine in iTunes Version 8.1.1 and I did have my iPhone "properly identified" three times in past 4 weeks. I would just like it to do it all the time instead of just rare luck or whatever that can make it work.

I figured out the question of drives and part of it was my mistake but, in the process I did find a solution last weekend only to have it fail tonight. IF, I plugged in device to USB hub and then used windows "Safely Remove Hardware" before removing device when I plugged in iPhone and started iTunes it worked. The first time I had to use a device in both hubs and then until tonight found it would work with only using one. When it worked any combination of disconnection or end program still worked when reconnected or restarted. Every time computer was shutdown I had to play with devices to get iTunes to work. It worked for me this morning and then tonight no combination would work. iPhone plugged in iTunes would freeze and not respond forcing me to use task manager to end task. Why did it work for days and then tonight fail?