This discussion is archived
42748 Views 80 Replies Latest reply: Aug 2, 2009 9:08 AM by hawk20011
Currently Being ModeratedJun 18, 2009 1:11 AM (in response to tomagion)An update...
The backup finsished @ 9:00AM and contained 21919 files an was 228MB in size.
So, Windows users, if you think your backup has stopped open up the following folder "C:\Users\%username%\AppData\Roaming\Apple Computer\MobileSync\Backup"
and check to see if Apple Bak Up is still depositing backup files in it. F5 to refresh and check the status bar to see if the file number increases.
I'd still like Apple to provide so comment/answers on my original post though, because this should inform other iPhone users and improve their user experience.
Currently Being ModeratedJun 18, 2009 3:04 AM (in response to tomagion)An answer to this is vital - my phone has taken longer than 9 hours, and is still running!
So effectively I cannot install 3.0!iPhone, iPhone OS 2.x
Currently Being ModeratedJun 18, 2009 3:54 AM (in response to tomagion)I found a simple solution that worked for me. I have the original Iphone and had tried to update to 3.0 and it seemed to take forever or looked like the progress bar got stuck. My work around the backup was to not update to 3.0 but instead sync first and when it came to back up I can click the x at the top to bypass backup and then it synced my new podcasts, apps, etc. When that was finished, I then clicked update in the summary window and it proceeded to update my Iphone. About 15 minutes later and a couple of apple loading screens keeping everything plugged in, my phone was successfully updated. Checked everything and new functions like search and memos and it all worked fine. Hope this was helpful and can help others bypass the backup process when updating to 3.0.
BobG4 Tower, Mac OS X (10.4.11)
Currently Being ModeratedJun 18, 2009 4:46 AM (in response to bmochi)I had the same problem (plus another one where iTunes told me that it couldn't get onto the iStore. Finally resolved itself).
I got so frustrated by the backup time that I cancelled the operation (by sliding the cancel-bar on the iPhone). I then re-booted the iPhone and closed & re-opened iTunes and tried another sync. The progress bar quickly zipped along to the point where I'd previously cancelled, and then it continued in a steady, re-assuring, manner. I then did another sync to make sure all was OK - this was a pretty quick operation.
Hope that helps.IBM Lenovo T43p, Windows XP Pro
Currently Being ModeratedJun 18, 2009 6:26 AM (in response to tomagion)I deleted the backup file and I've been watching the backup process create new files in the backup folder on my HD. The precess ran smoothly until 90% of the progress bar was full. It took about 15 minutes to get to 90%, but even though the backup folder continues to show new items are being added its been about 30 minutes without any visible movement of the progress bar in iTunes (8.2). I'll let it keep running to see if the download process completes and post the results. I now have almost 6500 items in my backup folder which represents about 500 MB.
Hoping that once I get through one download successfully that future downloads will be less painful.
Message was edited by: wskahle
No dice, not I'm going to remove all the large apps and sync then try and back up again.
Message was edited by: wskahleDell Inspiron LT, iPhone OS 3.0, PC + Vista Home SP1
Currently Being ModeratedJun 18, 2009 7:17 AM (in response to tomagion)Hello!
My problem is too.
3.0 install, backup 10+hours, and i stop them because not enought time, and if call me the backup is broken. yeah.
my post link:
help!!! thx!notebook, Windows XP, FS
Currently Being ModeratedJun 18, 2009 8:36 AM (in response to tomagion)I have successfully installed the 3.0 update, but am still noticing inordinately long backup times every time I sync the phone. It has been synced several times now since 3.0 installation and should have nothing new to back up but still takes as long as a fresh backup would.iPhone, iPhone OS 3.0
Currently Being ModeratedJun 18, 2009 8:55 AM (in response to Eric Sellars)I had the same long backup times. On my Windows PC a new Apple USB driver (04/09 date) had been installed. I rolled the driver back to the previous one and it fixed the problem.Dell Laptop, Windows XP
Currently Being ModeratedJun 18, 2009 11:37 AM (in response to eneorb)Nice to actually see a message with information in it. I have been having this backup problem for a few months now, avoiding backups to skip the wait times.
Now going to version 3.0 it is necessary. Like the original poster, I also found that over 20,000 files are being saved slowly in the backup folder, a new file every few seconds. I'm using an Ipod Touch, so this isn't just an Iphone problem.
The back up has been running for about 15 hours so far, i'm at only about 65% complete.
I'll probably end up with screen-burn in on the Ipod after this long.
The system is Microsoft Vista, using Itunes 8.2.023
The Apple Mobile Device USB driver version is dated 04/15/2009 ver 6.0.9999.43
I've got about 800Mb in Apps, 5.5GB Audio, 100MB Video, 300MB Other, and about 180MB Free space.Unknown, Windows XP Pro, Unknown
Currently Being ModeratedJun 18, 2009 12:37 PM (in response to Albert Swearengen)Similar situation. First backup after the 3.0 update on a 3G using windows XP. I'm about 85% there, and it has taken an hour and a half at least.dell d630, Windows XP
Currently Being ModeratedJun 18, 2009 1:26 PM (in response to razzler)One thing to remember too is Vista is real sucky at file copying. If you have XP and Vista to compare to you'll see a big difference. Not sure if that is adding to the problem of long backups or not but it could very well be.Intel Core 2 Quad Q9450, 8 gig RAM, BFG 260GTX OC (896 meg), 4x320 gig Seagate., Windows Vista, Dell M90 Precision Laptop-4 gig RAM,nVidia FX 2500M,iPhone 3G 16 gig,60 gig iPod
Currently Being ModeratedJun 18, 2009 2:20 PM (in response to CorwinRathe)Are Mac OSX users experiencing the same backup times??15" MacBook Pro, 3GB RAM, 160GB HDD 7200 (20" iMac G5. 1.5GB RAM, 500GB HDD/60 GB Video iPod)
Currently Being ModeratedJun 18, 2009 3:22 PM (in response to kayjh)I am having this delay in backup on my Mac running 10.5.7 with iTunes 8.2 and iPhone 3G running 3.0. I went for 20-30 second sync times to over 9 hours sync times.
This *****. I'm thinking of disabling the Boolean setting for backups and live without a backup until this is solved.
ScottMacBook Pro, Mac OS X (10.5.7)
Currently Being ModeratedJun 18, 2009 3:29 PM (in response to tomagion)The main cause for the longer backup time for 3.0 is because the photos in your camera roll are now included in the backup file. Before, you had to manually import them and that was a problem for a lot of people because most times they just lost their photos. This was a big problem (and it would be for me too!!) so with the feedback we, along with our customers, have sent to our engineers they have added these photos to the backup file. For those of you who haven't seen this, here is some info on how to decrease the backup time:
Improve backup and restore times...
http://support.apple.com/kb/HT3603iMac, Mac OS X (10.5.4), 80g iPod, Dell and Toshiba laptops, HP desktop: XP, Vista, Ubuntu