Video download stuck on "processing"

Hi!

I was attempting to download a TV show directly to my phone, but I wandered into a dead spot for the wifi. Nothing really seemed to be happening, so I exited itunes and restarted it. Now, the TV show is on the "Downloads" screen, but always just says "processing". I have given it way more time than it should take to complete the download, but nothing is happening.

Mac Pro, Mac OS X (10.5.7)

Posted on Jun 18, 2009 10:12 AM

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10 replies

Jun 20, 2009 1:20 AM in response to higginsyang

I am having this same problem except I cannot delete the download. I've read many post that suuggest swiping and deleting the download but when I try swiping my finger across it nothing happens. I'm on vacation trying to download a movie and I cannot use my MacBook to finish the download because it is not with me. Any suggestions?

The error message I get is "download error tap to retry"

thanks

Jun 26, 2009 12:07 PM in response to lkwinnipeg

Well I just got off the phone with Apple and they had me reset all settings (which jacked up all my icons) Problem still exists. Next step to restore my phone via Itunes.

This is unacceptable. The Apple rep suggested that my iPhone 2G might not have the capacity to handle the download. I had at least 1.3GB available when I initiated the download.

THIS IS MESSED UP.

Jul 7, 2009 11:03 PM in response to jimbletrimble

I am having exactly the same problem and I have tried everything in this thread to fix it with no success. I purchased a TV Show season and my iPod Touch downloaded the first 4 episodes fine. It is now stuck on the fith episode and just says "processing". It has been "processing" the download for two days now. I have tried turning the iPod on/off, I have tried resetting the iPod, I have tried tapping on the download to delete it. I am extremely frustrated and I have run out of options. If anyone has run into this and know how to fix it I would very much appreciate a list of proven steps to do so. Thanks.

Sep 14, 2009 4:36 AM in response to MaxOnline

I have this stupid "download error ta tp retry rpoblem". I have tried downloading two songs and a music video - they download fine, and then when it goes to processing, the error comes up. I did however try downloadinh a free podcast, and this download fine. I know I have enough space - 20.4GB and there are no billing problems, it just wont complete the download process for music or music videos. ARGH - help - pleeeeeaaaaasssssseeeeeee.

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Video download stuck on "processing"

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