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Invalid Security Code - frustration !

Hello to you all Apple/Mac lovers 🙂,

I did see that someone had already posted about this earlier, only the topic was marked as solved so I'm making a new one.

Here's a little heads up for anyone who doesn't about this 😉 : when trying to add a credit card to the payment info on my iTunes store account, it says that I have to enter a valid security code - but the code I entered is already fully valid ! However many times I try I can't get it to work. Any clues, ideas, help ? Thanks a lot 🙂 !

Charles

MacBook (white) 13 in. Intel Core 2 Duo 1.83 Ghz 3 GB RAM, 80 + 120 external Go, Mac OS X (10.5.7), => It works wonders, what more is there to say ...

Posted on Jun 18, 2009 10:25 AM

Reply
274 replies

Oct 18, 2011 1:09 PM in response to SuperSelrak

Hey guys, I know this doesn't fix the problem but it certainly took the edge off for me.

I don't have a solution for downloading paid apps, but if you want free ones in the meantime, I just went into

the iTunes store from my iMac, then went into apps>iPhone (or iPad if you like) and downloaded from there, as long as they are free apps it isn't asking me to verify anything and then I just sync them to my iPhone. If anyone can shed some light on the matter, I've only had this problem since buying my iPhone 4s, dunno if that means anything to anyone....

Oct 27, 2011 5:41 PM in response to bhavleen

I'm having this problem aswell. I was locked out because I 'owed' around $8. So I bought a $15 iTunes Gift Card,now I can download free apps. but I still get the invalid security code when I put in my Master Card/VISA credit card info. I want to buy some apps! but I can't. The security code is correct!


Tried everything,had this for a week now and it's unnacceptable! Grrrrh!

Oct 30, 2011 9:20 AM in response to SuperSelrak

I was having this same issue, threw my iPod at the wall a couple of times. This morning when I had calmed down, I noticed there was a PayPal option in the iTunes store, so I changed my payment method to PayPal, of course my iPod then said that it didn't support PayPal, so I went in and changed my info back to the credit/debit card it had kept rejecting and it worked this time! I have made the purchases I wanted to and its all working fine now. So maybe if you have a PayPal account, change it to that save it, and then go back in and try re-entering the card it isn't accepting and maybe that will work for you too.

Nov 9, 2011 5:28 AM in response to SuperSelrak

Well I'll tell you guys what worked for me after a day of frustration.


First, a rundown of my predicament.


I try to buy a ringtone for my newly purchased iPhone. It asks me to confirm my billing info. I get the magical "Security Code Invalid" warning. I go on my PC and now get the same warning even though iTunes has charged me in full only 5 days prior to this. No outstanding balance, card is legit and not expired, plenty of room on the card for charges, etc.


I call Apple, blah blah blah, they tell me to call my bank, which I do. The bank confirms that the card is just fine, no flags on it for fraud detection as the 2nd level support guy insisted the problem was. Called Apple back they have no idea what the problem despite me even showing them this thread in an email to the support techs I was talking to. I do all the usual stuff like setting billing info to none, resetting passwords on iforgot. They tell me to call the bank back and tell them to force an authorization on the my card. Bank lols at me heartily and suggests that what they can do is issue me a new card. I say no thanks. Call Apple back and they basically tell me tough cookies buy an iTunes gift card if I want apps and music.


Anyway, sorry for rambling. I decide to return my iPhone today and go back to an Android phone, this Apple customer service has been a joke. I decide to uninstall iTunes from my PC altogether when it hits me to do a fresh install. I reinstall, even though my info is all still there I had uninstalled it when I had the billing set to none. So I go back in, enter my billing info and it worked. I got on my iPhone and tried to buy the ringtone and it let me.


In my case, I'm sure adding the new device (my iPhone) caused the glitch. This seems very obvious and shouldn't be that hard of a fix. I don't know if my solution will work for anyone else but if it helps one more person get over the frustration this caused me it was worth the time to post.


tl;dr


uninstalled iTunes with none selected as the payment option. Reinstalled and filled out my information and it worked fine.

Nov 19, 2011 1:28 AM in response to SuperSelrak

This problem continues unresolved by Apple. I tried to purchase my First app via the app store tonight ... denied as it will not accept my valid credit card and correct security code with a proper address, etc. My resolution and frustration relief was writing the developer and suggesting they sell through a different distribution channel. I won't be buying any apps or music directly from Apple . Period.

Nov 19, 2011 2:40 PM in response to akjim2

Update - Bank of America sent me nine fraud alert email today because the Apple iTunes store is repeatedly charging my account $29.99 ! This on my App Store or iTunes account which hasn't been used and which Apple indicates can't be used due to an inaccurate security code? Reads like either fraud or really bad software at Apple!! See image below:

User uploaded file

Invalid Security Code - frustration !

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