store is stuck at "accessing itunes store"

Question

Level 1

5 points

store is stuck at "accessing itunes store"

I went to buy the update that allows my four hundred dollars ipod touch do what it should have done in the first place and after the buy now button, it gets stuck on accessing the itunes store. It annoys me a little to give them ten bucks but it really annoys me that it is trying to eat up my day. If anyone knows anything about this problem, some help would be greatly appreciated.

Macbook 13.3 White. 2.16 Ghz and 2 gigs ram, Mac OS X (10.5), Sony vaio 10.5, HP NC6320, PC bada** desktop for home

Posted on Jun 18, 2009 12:20 PM

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Answer 1

luvlabs

Level 4

3,620 points

Jun 18, 2009 12:30 PM in response to thormcse

Servers get busy so try it again later. The Discussion groups have been on and off line a half dozen times or more since yesterday. Why wouldn't iTunes be busy as well.

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Answer 2

thormcse Author

Level 1

5 points

Jun 18, 2009 1:11 PM in response to luvlabs

I have tried probably ten times over the last 5 hours. This is why I posted the question just in case there was something else going on. I tried so many times because I thought it might be a server is busy problem.

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Answer 3

thormcse Author

Level 1

5 points

Jun 18, 2009 1:12 PM in response to luvlabs

And how many times did it take for your update? Just curious. Thanks

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Answer 4

thormcse Author

Level 1

5 points

Jun 18, 2009 1:13 PM in response to thormcse

And I can go on itunes and buy an audiobook, which I just did. Do they have different servers for the update? Probably that would make sense business wise.

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Answer 5

luvlabs

Level 4

3,620 points

Jun 18, 2009 1:19 PM in response to thormcse

I downloaded mine yesterday afternoon just after it was released. It did take two attempts thanks to some stupid terms of service stuff. Once it connected, it wasn't blazingly fast so i guess it took ten minutes or so to download (I would normally have expected a couple of minutes).

And yes, I would expect that Apple setup multiple servers to handle the update. I think it was worse for iPhone users as they had to reactivate their phones after the update - and the activation server was overloaded for hours.

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Answer 6

thormcse Author

Level 1

5 points

Jun 25, 2009 7:21 AM in response to luvlabs

I tried it the next day and it went fine. I talked to my apple genius friend and he said it was overwhelmed. Thanks for the replies

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