Issues with Bluetooth Firmware Update 2.0?

Question

Level 1

25 points

Issues with Bluetooth Firmware Update 2.0?

I just installed the Bluetooth Firmware Update 2.0 as suggested by Software Update, Mac mini early 2009. On restart and login, the Bluetooth Firmware Update started immediately, and I have a beach ball / pinwheel cursor. No other program activity. Only menu bar items are Apple menu, Bluetooth Firmware Update, File, Edit, Window, and Spotlight.

Machine has been in this state for about 10 minutes (I wrote this on my /other/ Mac).

The Bluetooth keyboard (Apple wireless) /was/ used to login.

Anyone else having issues?

Thanks,
Loyd

Mac Mini (early 2009), MacBook Pro 17" (Core Duo), Mac OS X (10.5.7)

Posted on Jun 18, 2009 3:00 PM

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Answer 1

Logo2 Author

Level 1

25 points

Jun 18, 2009 3:15 PM in response to Logo2

I powered off the mini and restarted. This login presented the notification window for the Bluetooth update. Frustratingly, it instructs to turn off Bluetooth devices and click Update. After clicking update, I was prompted for the administrative password... After that the update went quickly.

And my wireless (not BT) mouse stopped working, so I had to use a wired USB mouse. After the reboot it still was not working, so I unplugged the receiver and reset the mouse, and all is good.

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Answer 2

Jun 18, 2009 7:41 PM in response to Logo2

Ran the firmware update a few minutes ago and still the Apple bluetooth keyboard doesn't work. The Apple bluetooth mouse still works correctly. So, bottom line is that there was no improvement on this Mini, haven't updated / tried my macBook.

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Answer 3

Jun 18, 2009 8:24 PM in response to Craig Michelson

Here's more info as to what I see. If I turn on bluetooth (click the icon on the menu bar, click "bluetooth on" the menu bar icon goes from dimmed to full bright back to dimmed with three dark dots across the icon. The icon goes through the on (full bright) to dim with three dots condition in less than a half second.

This is about a 3 - 4 year old keyboard, if that makes any difference.

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Answer 4

pao1250

Level 1

30 points

Jun 19, 2009 4:44 AM in response to Logo2

No problems with the BT update here. Both my BT (Apple) mouse and keyboard disconnected and reconnected by themselves and the mini restarted without any issues.

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Answer 5

ejs

Level 1

4 points

Jun 20, 2009 2:51 AM in response to Logo2

did install .... did restart .... now screen is gray for almost 1 hour .... really upsetting my small window for patience with the great apple gang ... have to race around to find computer to search for why and find nothing so i'll do force restart and see if that helps ....

the bluetooth update said it could take some time and to have power plugged in but they could have told how long and built in an exit ramp in case of this kinda "you're outta bizniz fellow" mess

any help out there ? thanks

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Answer 6

Jun 20, 2009 3:59 PM in response to Logo2

"Anyone else having issues?"
I downloaded and ran the update and got an error message suggesting I make sure all bluetooth connections were off. I turned off the mouse and the keyboard and tried again with the same result. I went into Network preferences and removed the keybosrd and mouse - same error message. I restarted - no help. I have no Bluetooth at all now ("Bluetooth not available"). Short of "archive and instal" what should I do?

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