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  • Touch16 Level 1 Level 1 (0 points)
    Same issue here, I can't with ceratinty it happens with the 3.1.1 upgrade since I was also adding some music and apps, but even though I have more than 270MB of free space (according to the summary) I'm only able to sync 20 photos from the 90 that I was able in the past.
  • Goff Tiddums Level 1 Level 1 (0 points)
    I'm having the exact same problem. It is frustrating that an upgrade would suddenly limit me further to the amount of photos I can sync.

    I have 220+ meg free and cannot sync photos that total to ONLY 17 meg.

    It is embarrassing, and I am extremely disappointed with Apple's inability to properly manage free space... honestly cannot believe it.
  • limch Level 1 Level 1 (0 points)
    Having the same problem since the latest upgrade.

    Found the solution and it works.

    1. Go to the folder where you are syncing the photos and look for the folder "iPod Photo Cache".
    2. Remove or rename the folder.
    3. Re-sync photos again.

    Somehow the upgrade does not recognise the previous cache and you need to sort of flush the old cache and let iTunes rebuild during sync again

    Message was edited by: limch
  • Clayton C. Johanson Level 1 Level 1 (5 points)
    Limch, that was the first thing I tried. Didn't work for me.

    It seems that many of us were right on the edge of not being able to sync all of our stuff, and moving up from 3.0.1 (or whatever) to 3.1 used up just enough space that we now can't sync everything. What's lame about this is that you can have over 300 MB of free space (according to the capacity graph) and not be able to add even ONE more small image. The iPhone software definitely needs to do a better job of file and memory management.
  • Goff Tiddums Level 1 Level 1 (0 points)
    I tried this and it didn't fix it for me. The only way I could get it to sync was to free up over 320 meg space, then it would let me sync 17 megs of photos.

    Absolutely rediculous... now if I start adding more music or start to install more apps, I'll have to sacrifice photos due to this pathetic limitation.

  • Touch16 Level 1 Level 1 (0 points)
    The first thing I tried was to play with this directory as well (to verify the size of the converted photos) removing/renaming/changing and it didn't work. Is this really a problem with the latest update only? I see people in this thread complaining before of the same issue, or is it something accentuated by the latest release.
  • DGPlanner Level 1 Level 1 (0 points)
    I want to say that this is my first post on Apple Discussions and signed in for the first time to say that deleted the iPod Cache really works!

    I could not understand for the life of me what was going on. My iPhone would sync everything perfectly but not the pictures, after syncing everything but the pictures it would forever keep saying syncing phone but wouldn't do anything. I would have to just click the X button to stop it. Everything would be there but my pictures.

    I'm pretty good with computers and this is my first MAC. I was going crazy. I went to an apple store and some girl asked me the basic questions (are you checking the folder you want to sync etc...) - she basically said I needed to make an appt at the genius bar. So I did. I came home and read this by limch and tried it. I just went ahead and deleted that folder within the folder I keep my pictures and not a second later, my photos were being synced to my iPhone.

    Just want to say a very big thank you to limch! I canceled my appt and the syncing is working flawlessly!

    Everyone should try this and see it if works if they are having issues with photo syncing to their iPhone!

    Thanks again!
  • mdonline Level 1 Level 1 (0 points)
    Unfortunately deleting the folder "iPod Photo Cache" didn't work for me, and I still get the same message about there not being enough space on my iphone to sync photos.

    iTunes and the iPhone both say I have 132mb free, and I'm trying to sync a set of small nyc subway images, which total a whopping 2.8mb.

    I'm pretty sure 2.8mb < 132mb...

    Somewhat annoying to say the least.
  • stevebuk Level 1 Level 1 (0 points)
    Same problem here, but I'm still on 3.01. The problem seemed to start for me with the Itunes 9.0 update. I cleared the cache in my iphoto library but still no joy.

  • afs12065 Level 1 Level 1 (0 points)
    I have the exact same problem.
    I have called Apple support and have also logged a bug (ID #7226841) in the Apple Developer bug tracking system.

    Here is the text from my bug report:

    15-Sep-2009 09:25 PM <snip>:
    iPhone v3.1
    iTunes 9.0 for Windows XP

    When synchronizing my iPhone 3G 16GB with iTunes, iTunes synchronizes all relevant components (bookmarks, calendar, notes, music, ringtones, podcasts, etc.) and then erroneously reports that there is not enough free space to sync photos and albums when, in fact, there is.

    At the present time I have over 300MB of free space on my iPhone (confirmed in both iTunes and in my iPhone settings). I have selected 43MB of photos to synchronize between iTunes and iPhone, yet I continue to receive the error message (see attached file).

    Steps to Reproduce:

    1. Attach iPhone to PC via USB.

    2. Configure iTunes to synchronize only selected music, applications, ringtones, podcasts, photos, etc. - specifying only selections that fit within the available storage space on the iPhone.

    3. Select "Sync only checked songs and video" from the Summary tab.

    4. Initiate synchronization by clicking "Sync"

    Expected Results:

    The synchronization should initiate and complete without error just as it did with iPhone v3.0 and iTunes v8.x.

    Actual Results:
    iTunes reports that "No photos were copied to the iPhone "<name of iPhone>" because there is not enough free space on the iPhone to hold your photos and albums.

    This problem did not occur with iPhone 3.0 and iTunes 8.x


    I followed all three of the troubleshooting steps in the Apple KB article to no avail:

    If I synchronize one item at a time, sequentially adding additional data (first music; second, music and ringtones; third, music, ringtones and podcasts, etc...) and perform multiple syncs to get all data onto my iPhone, all selected components synchronize without error - leaving about 250MB of free space remaining. If I then follow that up with a subsequent full automatic sync of all selected components, the error message RE: not enough free space returns, my photos are deleted and the synchronization stops.

    This error only occurs when the synchronization attempts to reconcile and synchronize all selected components automatically.

    'iTunes_error.bmp' was successfully uploaded
  • Touch16 Level 1 Level 1 (0 points)
    Any answers for this issue yet? Upgrading iTunes to 9.0.1 had no effect at all.
  • afs12065 Level 1 Level 1 (0 points)
    Nothing from my end... It is still broken after the upgrade to iTunes 9.0.1.
  • ndswal Level 1 Level 1 (0 points)
    I'm experiencing the same problem. The cache delete did not work.
  • jbergeron Level 1 Level 1 (5 points)
    I am having the same problem as well. 180 MB of free space and 15 MB of photos that I want to sync. Deleting iPod Cache folder did nothing. I think this started after starting with iTunes 9.
  • BobbyHank Level 1 Level 1 (0 points)
    Same problem here; 232Mb free, 9mb of photos. Started after upgrading to 3.0.1