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2015 Views 5 Replies Latest reply: Jun 19, 2009 9:11 AM by UlTiMaTe4
Currently Being ModeratedJun 19, 2009 8:32 AM (in response to UlTiMaTe4)When you connect the iPhone to iTunes it should give you the option to restore from previous backup. iTunes will have made a backup every time your mum synced her iPhone and will have saved photos and contacts.iPhone 16GB (2.2.1) / iMac 2.8ghz 3GB, Mac OS X (10.5.6), 2xAirport Express / 3xLaCie FW 800 External HDD's
Currently Being ModeratedJun 19, 2009 8:44 AM (in response to UlTiMaTe4)Try to right click on the iPhone under devices in your iTunes and see if they have created a backup and then restore from backup. So there is nothing in your iTunes library? Did you download the new iTunes and immediately download 3.0 without making sure that you had a backup on the current iTunes?2x 15" MacBook Pro, Mac OS X (10.5.6), 8G iPhone, 2nd Gen iPod Nano, 2 x 15" MacBook Pro, oh...and a Sony Vaio
Currently Being ModeratedJun 19, 2009 8:59 AM (in response to jaydubsud)alright ill give that a shot.
Well, you see my mom was the one that updated everything...she just said after she updated her iphone everything disappeared. So yeah, im sure she did it without checking anything. I will give that a shot, thanks.
Oh, and there is nothing in her itunes but a couple songs. But she doesnt care about the music right now. You see, our camera broke a few months ago and she started using her iphone instead (because its nice for a phone camera) however she only saved a couple pictures and the others disappeared. I dont know, its a weird situation.Windows XP
Currently Being ModeratedJun 19, 2009 9:04 AM (in response to UlTiMaTe4)Ugh.
I hope you get it resolved. I don't know what else off the top of my head, but Apple iPhone tech support has a solid Knowledge Base program to work with...may help, may not.
Good luck to you and your mother.2x 15" MacBook Pro, Mac OS X (10.5.6), 8G iPhone, 2nd Gen iPod Nano