VPN-related WiFi problem

Question

Level 1

60 points

VPN-related WiFi problem

Hi all,

Prior to upgrading to OS 3 I would join the public network at my university and then activate VPN. From that point on I had net access. Now when I join the network a browser window automatically pops up taking me to the online log-in page of my university. If I close this window then the connection is lost, so now I'm no longer able to activate VPN. Is there some setting I can change on my Touch, or is this a job for the network admin?

Thanks in advance,
Joe

iPhone OS 3.0

Posted on Jun 19, 2009 10:30 AM

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Answer 1

luvlabs

Level 4

3,620 points

Jun 19, 2009 1:30 PM in response to mp3fan

Having not used VPN with my touch but on laptops, the normal procedure is to have VPN on and then log into the network, do your authentication, etc. Have you tried turning on VPN before you attempt the log in to the university network? (I'm learning along with you on this one.)

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Answer 2

mp3fan Author

Level 1

60 points

Jun 19, 2009 1:42 PM in response to luvlabs

You need to have a connection to the network before you initiate VPN. If not you get the "The server is unreachable..." error message.

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Answer 3

Jun 19, 2009 1:45 PM in response to mp3fan

A lot of us are having the same problem and I've not seen/figured out a solution yet. The behavior has changed significantly with the 3.0 OS

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Answer 4

mp3fan Author

Level 1

60 points

Jun 19, 2009 1:53 PM in response to Patrick Hildreth

Perhaps we'll be seeing OS 3.1 sooner than expected 😉

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Answer 5

shoot_me

Level 1

15 points

Jun 19, 2009 11:05 PM in response to mp3fan

Hi!

Same issue here. At my univerity we can manually log in through a webpage that then clears the device for Internet-Access. But even without this login the vpn-server is reachable, so the vpn connection can be made without manually logging in through the website, but with just activating vpn on the iPod. After that I could access the internet through the vpn.

This changed with the automated hotspot-login that takes control everytime you access a public wifi and a ping to www.apple.com doesn't go through.

I have sent a bug-report to apple today. lets hope that helps. This issue is related to another problem regarding the automated hotspot login:
http://discussions.apple.com/thread.jspa?threadID=2044951&tstart=0

Greetings from Germany.

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Answer 6

AlexG.

Level 1

0 points

Jun 20, 2009 12:04 AM in response to mp3fan

Your are not alone, there are many other topics with wifi/vpn issues with 3.0
I have exactly the same problems.

And i cant believe that such things has not been tested before 3.0 goes final.

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