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Signal strength?

I noticed that I am only getting a couple of bars in my house with the 3Gs whereas before with the 3G, I was getting 5. Is the reception worse on the 3Gs or is the meter just more accurate?

Dell, Windows Vista

Posted on Jun 19, 2009 12:35 PM

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229 replies

Jun 25, 2009 4:56 AM in response to AntonioMX5

I tried holding the phone by the edges the way you described the signal stays at a full 5 bars and I get great download speeds. I tested for about 30 minutes and the signal did not change. I then "cupped" the phone in the palm of my hand and within 20 seconds it dropped down to 1 bar then switched to edge. After another 30 seconds or so I lost the Edge connection and the phone displayed an "o". I then changed back to holding it by the edges and it immediately went back to a full 5 bars and 3G.

Jun 26, 2009 12:21 PM in response to wastedyuthe

I turned off 3G because im at home and i have wifi.
But my Edge is really fluctuating. Sitting at this desk, i get 4 bars to 1 bar at times.
I had this same problem with my old blackberry. But most of the time i get the best signal in my area.

Too much fluctuating. I wonder if i put a little bit of scotch tape on the SIM, i would get better bars

Jun 26, 2009 12:44 PM in response to Tommy122

Same issue here, the signal does seem suspect. I work in Manhattan, where the signal should be pretty much top notch everywhere, and it would go to "no signal" and lose 3G connectivity. Upgraded from the 2G and although it used EDGE all the time, I never experienced "no signal" anywhere around NY before.

Edit: Could this be the same firmware issue as the 3G had at launch?

Jun 26, 2009 12:53 PM in response to maristfan

This signal strength issue is not a one time occurrence. Judging by the posts in this thread as well as some others, there are a lot of people having this problem. So far Apple seems to be quiet about it. I know that Apple has just rolled out the iPhone 3Gs, but the signal strength issue is going to be a deal breaker for a lot of people including me. Is it going to take a lot of these phones being returned to make Apple address this?

Jun 26, 2009 1:31 PM in response to gmosfd1

You have 30 days to return the phone. As to getting out of the AT&T contract, it depends. If this is your first iPhone and contract, you may be able to get out of the contract. I did an early upgrade with about a year left on my original contract. They told me at AT&T that if I terminated the new contract, I would be returned to the status I was in before the upgrade. For me that means about a year left on my original contract. If I wanted to terminate that contract, it would cost me the $175 termination fee less $3 per month. That boils down to about $130.

Jun 26, 2009 1:46 PM in response to AntonioMX5

AntonioMX5 wrote:
+"If I leave my phone on the desk I get a full 5 bars. When I put the phone in the palm of my hand the bars start to drop to 4, 3, 2, 1 then it will switch to EDGE. When I put the phone down it immediately goes to a full 5 bars."+

I'm guessing this is a design/hardware problem where Apple used a less powerful/less sensitive radio antenna to reduce power consumption to extend battery life (maybe also somewhat to conserve space or reduce costs).

How to test this beyond seeing the signal drop when you pick the phone up off the desk?

Try holding the iPhone 3G S differently - instead of "cupping" the phone to view it as a PDA device with one's hand covering nearly the entire back of the phone (with palm pressed against its back), try instead to use just 3 fingertips, holding on to the edges of the phone, centered around it's middle, with your palm positioned off/away from the back of the phone.


My wife and I have new 3G S iPhones. I noticed the same thing with both her 16GB and my 32GB. Good signal on a desk, bad to no signal when we hold the phone. Holding the phone by my fingertips does not seem to help. As much as AT&T are charging us, I shouldn't have to hold the phone in a "special" way just to get a decent signal. The signal strength is all over the place when I am holding the phone still and not moving around the house. Of course AT&T says the coverage in our area should be very good.

We are new to AT&T and iPhones. If this issue isn't fixed before our 30 days are up, both the phones are going back.

Jun 26, 2009 2:24 PM in response to Tommy122

Solution:

Ok, same deal. Two new 3GS (had two 2G that worked perfectly) whose bars go haywire. 5bars, 4bars, no service, 5 bars again -- all day long no matter where.

I placed 3 small pieces of scotch tape on the back of the sim card, making sure to flatten them out well. So far, I've had 5 bars. I told Apple about my problem and they three-wayed me with AT&T and requested they send me new sim cards. Still waiting for those, but hopefully the scotch tape keeps this fixed until then.

Jun 26, 2009 2:39 PM in response to Liquidswar

There is an article on PC World that addresses this issue. The writer called Apple and they said that they were aware of this, but there was nothing wrong with the phone. They tried to blame it on the meter, AT&T and most everything else. As I think we all know here, their explanation is BS. Since Apple and their products are perfect, it couldn't possibly be a fault of the phone.

Signal strength?

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