iPhone 3G S has yellowish tint

I picked up my 3GS on monday this week, this one went back the following day for dust under the screen and cracks around the headphone jack and speaker/mic grills. The second unit (week 29 and unit 27 of this production week) is perfect from a build quality point of view.....so on that front i'm very pleased. The screen is very bright with strong colours (but still a warm yellow hue) the thing that bothers me is the lack of detail in dark areas or 'black crush'. When watching a film on the screen any dark ares are devoid of any detail......it's just black. My 2G and 3G were not like this at all. I have been to: www.lagom.nl/lcd-test/ and selected 'small screen' to see if it was a fault.....sure enough the contrast section of the test show some real problems with screen. I then went to my local apple store and tested 4 other units and they were all the same. I think apple uses a number of suppliers for these screens and the quality of them is very hit and miss. I'm not gonna bother to return this unit as the physical build is spot on and that alone makes it a winner for me. If your interested in what your screens like quality wise take a look at: www.lagom.nl/lcd-test/ Cheers

Hi Tom. I got my 3GS 32g black last thursday. I have compared it with 3 3gs phones, 2 3g phones and an iPod touch, and have found that they ALL have the warm tone and mine doesn't. Believe it or not, something tells me the warm tone is what its supposed to look like. I have noticed that on my phone I can see faint horizontal scan lines in the background, most visible in the "app store" app or if you look at the bars on top and the bottom of safari, while on the phones I compared it with, the lines were barely visible. Out of curiosity, have you noticed that these line in the background are more noticeable on you wife's phone, if it all?

Thanks Leon. I have been a photographer since 1972 and have also been in graphics. If you can get a pic of it I'll see it.

As I said, my 3GS has a warm tone screen, but it's even and I actually prefer it. A few weeks ago when I was in my local Apple store I brought up the subject and in a previous post I related how I was treated like an idiot. I have compared every iPhone and iPod I come across and each one seems to be unique in color temperature and contrast.

I have just been on www.lagom.nl/lcd-test/ and in the contrast test which has the black squares all I can not tell the difference between any of them and the black background. In fact if it wasnt for the numbers I wouldnt see anything.

I can see the bottom 4 squares....just! I remember a lot of people including myself were having this problem on the 3G iPhone. All of the 3GS phones i've seen so far seem to display the same issue. My partner has a 3G and that has a screen that passes all the lagom tests and my 2G and 3G (now sold) were also fine. It would be interesting to find out wether it is a setting issue or a physical problem with the screens from one manufacturer? Guess we'll never know.

GOOD NEWS! I received my new iPhone 3GS today (replacing the one I've sent back to them) and its OK, not at all Yellow!

Compared side by side with the Yellowy 3GS that's gone back, and the old 3G its MUCH easier on the eye, no tobacco stained off white.

Still don't think the blacks are as good as the 3G, but at least the white is more palettable.

In fact it made the 3G look a touch redy/bluey/purpley...

Sadly it hasn't come out too well on the rubbish digital camera I have at work 😟

Left = old iPhone 3G, middle = new iPhone 3GS (no yellow), Right = old iPhone 3GS with yellow tint
http://www.davidmbell.com/iphone/iphones1.jpg

http://www.davidmbell.com/iphone/iphones2.jpg

David

Message was edited by: davidmbell

ieonjunas wrote:
Call me paranoid, or whatever but I truly believe these "geniuses" are truly lying when they say they have never heard of the problem. I would not be surprised at an internal memo directing employees to disavow any problem with the screens and only replace if absolutely necessary, but to stonewall the customer if at all possible.

I feel exactly the same (as far as the Genius reps go, I'm not sure about the retail guys). IMO, yes the Genius guys are lying, but doing so because they're required to by middle management. Tell the truth and immediately lose your job, or do as you're told and let the customers figure out from this thread how to work the rotten Apple system. I'd hate to be a Genius stuck in this situation between their job and doing the right thing...

Antonio... Exactly. I worked in sales for two years with a company merely because the pay was decent... And for any customer service they required the customer to jump through many hoops, and only then would they fix a problem. Being in thv middle, unable to take care of our customers, and knowing they would eventually get a resolution only if they pushe hard enough for it was very frustrating and completely killed any potential customer loyalty... Sounds famiar to me. I did not expect this kind of policy(as I'm convinced it is) from a company like apple.... Now ya know!

As much as I've enjoyed my previous iPhone(I adopted at the 3g level to allow time to work out any problems that first year LMAO) I hope Microsoft drops a zune HD phone with a tetra video processor and surprises us all... and forces apple into a competition where customers are taken care of as a company selling point... But seriously there are enough apple customers, and consumers in general, who take what they get and settle that they really don't need customers like us unfortunately. Completely besides the ethics of doing good business....

Forgot to mention, new one is week 29 and Factory 88.

If this helps...?

Now have whistling during video recording (fixed by putting on silent) that I'm not sure I had before, but think I can live with that is sure its a 3.1 fix.

Also got a rattly silent switch when on silent, but last one did that too.

Why can't they get this right when they charge SO much for it!

David

I just checked my contrast. On my 2G I can see all of the blocks. On my 3GS I can only see the bottom two rows of blocks. Does anyone have a 3GS screen better then this?

frodo-

try appleservedup.com

Thank you ieonjunas!

no problem frodo...its not as extensive as the other site... i keep them all bookmarked on my phone so i can "attempt" to demonstrate to the "geniuses" at the apple store... hopefully i can post tomorrow that i have a phone i am happy with... does anyone have issues with their map and compass app? my compass doesnt seem to be real exact...the street always tends to angle to the left 10-15 degrees

Frodo B wrote:
I just checked my contrast. On my 2G I can see all of the blocks. On my 3GS I can only see the bottom two rows of blocks. Does anyone have a 3GS screen better then this?

I can only see the bottom 2 rows as well (max brightness on, auto-brightness off, dark room & zoomed in). My wife's is the same. I consider our two 3G S's to have "near perfect" screens too. I wonder if the Apple Store display phones display any better...