Finally - a fix for Maxtor One Touch "sleep" issue!

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Finally - a fix for Maxtor One Touch "sleep" issue!

I have a Maxtor One Touch 4 Plus external hard drive. There's been a bug with these drives which means OSX settings do not prevent the drive from going to sleep. Absolute nightmare for a PT audio drive.

I tried both XP & OSX, but no matter what changes I made to the OS drive settings, the drive always sleeps after 3 mins when connected to my iMac. I've been trying to get this sorted for a long time now... this was a known bug (which they say is an OSX issue, not Maxtor).

Anyway, finally got a fix from Maxtor / Seagate... and it works! Just thought I'd pass it on... it's a link to a small app that sets the drive to "never sleep"...

http://seagate.custkb.com/seagate/crm/selfservice/search.jsp?DocId=209311&NewLan g=en&Hilite=changesleep+settings+inmac

20" Intel iMac C2D Apr '08, Mac OS X (10.5.5)

Posted on Jun 20, 2009 12:46 AM

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Answer 1

den.thed

Level 10

91,534 points

Jun 20, 2009 7:51 AM in response to ZV Yoda

Hi ZV Yoda

+"this was a known bug (which they say is an OSX issue, not Maxtor)"+

That's typical blame it on the OS, and by the way here's the fix. 😉

Great find, thanks for posting it should help countless others here in the Forum..

Dennis

P.S. funny, I never had an issue with my 3 year old Maxtor One Touch 3's. 🙂

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Answer 2

Aug 25, 2009 3:07 AM in response to ZV Yoda

My Maxtor One Touch 4 Plus is a little quirky also, except it wakes itself for no reason (TM is not backing up) and spins for who knows what reason. There are times when my Mac has been sleeping for an extended perios (over an hour) and the Maxtor is awake and spinning. Weird, no?

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Answer 3

Oct 3, 2009 8:09 AM in response to Carl Szablak

I stumbled across this while trying to figure out why my maxtor 1tb hd is going to sleep after only a few minutes. I downloaded the above link and installed the app on my macintosh HD, was I supposed to do it on the maxtor HD?

Now it seems that my macintosh HD is never going to sleep and the fan is always running, unless i force the computer into sleep mode. The fan never used to run all the time, it would just die off after a few minutes of inactivity, and now i have absolutely nothing open and it will still run for hours.

Is there a way to uninstall this app?

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