Previous 1 2 3 4 5 6 Next 2,010 Replies Latest reply: Apr 19, 2010 12:14 PM by Steve Barracuda Go to original post
  • macboi45 Level 1 Level 1 (0 points)
    My HD is chirping like a small bird is trapped inside my computer now

    no Joke!

    "Chirp chirp chirp chirp " evey 1-2 secounds!
    this just started and its very very worrisome!
  • Xylon Level 1 Level 1 (0 points)
    I have the same problem too. That chirp and click sounds get annoying and causes a momentary freeze of my system. I have the upgraded 500mb 7200 drive. I think it may be in relation to the anti-shock system. Although it happens when the computer is not moving. I talked to a Apple Care guy on the phone and he didn't know what the problem could be. He wanted to replace the whole system. Like others I don't know if that will fix the problem or if I'll just get another system with the same problem. I can't go without my computer for three weeks anyway, I'm in school. I hope a firmware update will fix this. I might take it to an Apple Store next week and see what they say. I hope Apple fixes this soon. If anyone gets this fixed let us know.
  • evilpluto Level 1 Level 1 (0 points)
    Same exact problem, just thought I'd add my voice to the chorus. 17" MBP with 7200 RPM 500GB drive, just opened out of box yesterday, doing the click beep. I agree that it's most likely the hard drive; it's from the top left corner. I've tried to be patient and grab video with my iphone but so far no luck.
  • Stefan2908 Level 1 Level 1 (90 points)
    Sorry to join the clan but I have a Brand new (just got it) CTo 17" MBP with the 500GB/7200 Drive and having the same problem. I am also noticing periodic slow downs which cause the Beachball of death to start spinning for 5 seconds or so which is extremely annoying for a MBP with 8GB of mem and 3.06GHz processor. This happens under low load too which makes it even worse. I am starting to think from what I read that the Seagate drives may be flawed. I am not impressed after spending thousands on a new machine.
  • enigma62333 Level 1 Level 1 (0 points)
    Hello All,

    (Sorry for the long post)

    I received my new MBP 17" 3.06Ghz 4GB notebook on June 17th, opened the package, watched the OSX startup video and proceeded to copy over data from my previous notebook. After my data was on the new machine I was completing my setup on the machine I thats when I first noticed the noise that everyone has been mentioning. I thought nothing at the time, the next day though at the office I began to be more and more away of the Click/Chirping the would happen (apparently at random). After paying attention and turning off the sound (to ensure that it wasn't coming from the speakers) I started to notice a pattern, it appear to happen during times of spurious HD activity (i.e. Wed Surfing, Reading Emails, etc.) not during time of heavy data access ( i.e. copy files to/from machine). And to boot when the Click/Chirp happens there is a short (but definite) pause/hang in system responsiveness.

    After I got home from the office that day I called apple support to report the issue. The person on the phone stated that it would be best to have an apple employee witness my claims and I agreed since I wanted to confirm that it "wasn't me"; so he scheduled an appointment at the local apple store for that Sunday with a Genius.

    I was all set to take it in and hopefully get some validation when, the very next day (Friday the 18th) I get another call from Apple, and this fine gentleman explained that Apple was sorry about the trouble I was experiencing and wanted to ship me another brand new laptop with all the options I had selected for free so that I could send back the I had been having issues so that apple could get it on a bench and test it to see why it was behaving oddly. Big win for Apple!

    It took a couple of business days to get the return labels emailed to me and On Monday this week I shipped back the original Macbook and on Tuesday I had a new order number for my replacement.

    To illustrate why I believe its the HD let me fast forward to today, the day I received my new replacement... My wife gets home after work and I open it up, go through the start up video and discover that the hard drive in my was the same model that was in my old laptop: the Seagate ST9500420ASG I thought nothing of it (assuming that I may have just had a bad hard drive before) so I commenced erasing the HD and re-installing OSX from the DVD (I like to only install certain apple apps on my machines) only to discover partially through the install process the Click/Chirp was back again.

    After much scouring of the InterTubes I managed to find a website that has a sound bit of the exact noise that I am experiencing (coincidentally its a Hard Disk Data Recovery company): It's the first sound clip in the second paragraph.

    So I proceeded to call apple (as I already had a case open from my previous laptop and explained to the support agent my situation, and explained I would even be willing to take the 5400RPM drive if I were certain that I would not experience the same symptoms again. The end result of the call is that I now have another appointment with an Apple Genius on Monday after work so I can have someone who is an Apple employee verify that this is happening, and they will attempt to order a replacement HD (hopefully not a Seagate) and get that installed in my machine. If that is unsuccessful, I am going to call back Apple request that I get a 5400 RPM 550GB drive and get some sort of credit for the $50 difference in cost.

    Hope this helps someone out there


  • Slawrensen Level 1 Level 1 (0 points)
    I just got my new MBP 17" with the 500gb 7200rpm hdd. I am also experiencing the beep/click. This issue doesn't seem to be OS specific, as it also occurs in Vista under boot camp. (although less frequently) Apple needs to promptly address and resolve this issue!
  • eddyspaghetti Level 1 Level 1 (0 points)
    Another "me too" post with the 7200rpm drive. I haven't experienced any performance or issues related to this, but it is annoying. I'm hoping a firmware update might come along to make this better - not psyched about the idea of having to do a hard drive swap.
  • Stefan2908 Level 1 Level 1 (90 points)
    The noise is very much like the noise older drives used to make when been accessed alot. My PCs make the same noises when heavy access is being made to the drives. I don't know why it is that the 7200 drives seem to make the noise. I did not have the issues with the 5400. It is very irritating indeed as I use VMWare Fusion. As soon as I boot XP up the drive never shuts up click click clicking. It could be that the 7200 drives are noisy drives but I don't think I could cope with that clicking all the time in a silent room. Would drive me nuts. Think mine will have to go back.
  • durden_nz Level 1 Level 1 (0 points)
    Did anyone have this problem before the firmware update that fixed the SATA reporting as 1.5?
  • Stefan2908 Level 1 Level 1 (90 points)
    OK folks. Just came of the phone to Applecare. A very nice chap he was. He said the reason we are more aware of the 7200 drive making noise is due to the much faster access speeds. He says some drives muffle the access sound more than others and it also depends on where the drive is mounted and how much sound insulation there is around it. He said it is probably a trait of the faster speed and different mounting position but if I am genuinely worried about it to take it to an Apple Store for verification. He said that usually if there was hardware problem if you went into Disk Utility and looked at the S.M.A.R.T. Status it would not say verified if there was something wrong.

    Hope this helps. Incidentally whilst writing this my drive made the chirp sound which I didn't hear before. It would appear that the behaviour we are all experiencing is "normal" for the 7200 drive but if you are worried, have it checked out.

    Hope this helps.
  • KBeat Level 3 Level 3 (790 points)
    Sorry, but I've been using a 500 GB/7200 RPM Seagate drive in another MacBook Pro Unibody for months without any beeping. It's not, as the rep says, a common characteristic of 7200 RPM drives.

    And yes, we all experienced the beeping before, and after, the firmware update.
  • ADKIM Level 1 Level 1 (0 points)
    Went to Apple Genius Bar and they DO NOT know what the problem is and instead have recommended that I continue to wait for Apple engineers to issue a global fix for this "click-beep" sound coming from the new June 2009 uMBP's.

    Also, someone in a previous post mentioned that the Apple Care on the phone indicated that the "click-beep" was due to faster drive spins (7200RPM). That can't be true considering that I swapped my old MacBook Pro with a 330GB 7200 RPM drive and it NEVER made that annoying "click-beep" sound.

    This is no bueno...
  • Stefan2908 Level 1 Level 1 (90 points)
    The chirping sounds DO have an impact on system performance. Every time it chirps I now get the beachball. I am starting to think my drive is doomed. This is not good. Also the chirping seems to be getting worse. Apple need to release some news on this issue. I cannot beleive the Applecare rep. told me this is "normal behaviour" I have shelled out thousands for this machine. I am not impressed at all and I cannot cope with the silly noises click click click chirp chirp chirp. Total nightmare. Had I wanted a canary I would have bought one and paid a lot less blinking money too

    Message was edited by: Stefan2908
  • BrerBear Level 1 Level 1 (0 points)
    Yes, that Apple rep wasn't talking about the correct problem then. This one not only chirps, but it causes a slight system hiccup. It's getting extremely annoying.
  • TomMenguy Level 1 Level 1 (0 points)
    Just to add my name here : MacBook Pro 15'' 2009, 3.06GHz ...and 500GiG 720RPM Drive : hardrive beep and system hicup when this sounds is coming. Really seems to be the drive head parking (so something reated to the power management or/and the motion sensor.
    My first mac .... really dispointing (also ...where ar the 7hours of battery life???)
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