6 Replies Latest reply: Jul 29, 2009 11:17 AM by Lawrence5
KARAKARA14 Level 1 Level 1
I got the new Iphone 3GS 32 mb version and my SMS messages disappear before I can read them or right after I send them! I had updated my prvious 3G iphone with the new OS 3.0 and that one does not have a problem, could this be a hardware glitch???

Sony, Windows Vista
  • bt22 Level 1 Level 1
    Hello Karakara14,
    I just got my first iPhone Friday so I am really guessing here, but what is you lock setting set at...? I just thought maybe you had it set to 1 minute and possibly it was locking the phone back before you could finish reading your text.I may be over simplifying this issues. If so please accept my apology.
  • KARAKARA14 Level 1 Level 1
    Thanks for your reply BT22, but it is not even locked at this point. This is my 3rd I-phone and had not experienced such a glitch, thus I figure it must be a hardware problem, as my 2nd generation 3g phone has the new OS 3.0 system on it and that one does not have this problem.
  • gotfilm123 Level 1 Level 1
    Lots of people have been having this problem, but here's the fix from another post:

    "I had the same problem, found out what the problem was. I had synced my new iPhone3GS to a back up of my old iPhone from 2007. Same thing happened where I only had showing my 2007 text messages. When you restore your iPhone 3GS then you get the back up from the computer, there is a pull down choice. Make sure when you choose you do not sync to an the original iPHone. once I restored the phone and then synced it with my old setting of my iPhone 3G and it was fine...there were all my old texts (right up to date) and when I got a text it remained in messages."

    I tried this myself and it works, now my texts will save. Hope this helps.
  • Lawrence5 Level 1 Level 1
    Can't see any drop downs - any chance of a screen shot ?

    I can only see my old messages new ones flash accross the locked screen but when going into the SMS conversations they are not listed
  • martello90 Level 1 Level 1
    I'm having the same problem. This is my first iPhone and it's only happened since the 3.0 update, which I only did a couple of days ago. I don't have a solution yet, but would love to hear one if anyone does.
  • Lawrence5 Level 1 Level 1
    martello90 - My solution was to treat it as a new phone on the check box rather than a drop down and not restore. Just made sure my email (outlook) contacts were up to date and synced them up. You lose your texts and have to redo email and a few other bits but solved the problem !